Senior Managed Services Engineer

CommandLink

1h • Remote

About The Position

Your role as a Senior Managed Services Engineer involves designing, implementing, and managing enterprise network and SASE (Secure Access Service Edge) solutions using industry-leading technologies. You'll work extensively with SASE platforms, SD-WAN solutions, and unified communications systems to deliver exceptional managed services to our clients. As a senior team member, you'll mentor and assist other managed services engineers, lead complex network transformation projects, and serve as a technical escalation point for our dedicated POD support teams.

This is a Full-Time, 100% Remote opportunity.

Requirements

• 7-10 years of enterprise network engineering experience in managed services environments
• Strong SD-WAN design and architecture experience with proven track record of successful enterprise deployments
• Expert-level knowledge of SASE and SD-WAN technologies, specifically:
• Cato Networks SASE Cloud Platform
• Fortinet FortiGate, FortiManager, and FortiSASE
• Versa Networks Unified SASE Platform
• Cisco Meraki full stack (MX, MS, MR) with SD-WAN
• Deep understanding of SASE architecture including ZTNA, CASB, SWG, and FWaaS
• Strong experience with network security including NGFW, IPS/IDS, and Zero Trust architectures
• Proficiency in routing protocols (BGP, OSPF, EIGRP) and switching technologies
• Experience with cloud networking (AWS, Azure, GCP) and multi-cloud connectivity
• Experience with UCaaS platforms, particularly MetaSwitch
• Proven ability to mentor and develop technical skills in other engineers
• Solid understanding of QoS, traffic shaping, and WAN optimization
• Automation skills using Python, Ansible, or similar tools
• Experience with RESTful APIs and network programmability
• Strong troubleshooting skills with packet capture and analysis tools
• Relevant certifications highly desired (CCNP, Fortinet NSE, Cisco Meraki, Versa, Cato)
• Excellent communication skills and ability to interface directly with clients
• Experience working in MSP/managed services environments
• Ability to work independently in a remote environment with minimal supervision

Nice To Haves

• Relevant certifications highly desired (CCNP, Fortinet NSE, Cisco Meraki, Versa, Cato)

Responsibilities

• Lead SD-WAN design and architecture for enterprise clients, creating scalable and resilient network solutions
• Design, implement, and manage SASE solutions using Cato Networks, Fortinet, Versa Networks, and Cisco Meraki platforms
• Deploy and manage Cato SASE Cloud Platform for secure global networking and Zero Trust Network Access
• Configure and optimize Fortinet Secure SD-WAN and SASE solutions including FortiGate firewalls and FortiSASE
• Implement Versa SASE Platform combining SD-WAN, security, and cloud access capabilities
• Deploy and manage Cisco Meraki cloud-managed SASE solutions including MX security appliances with integrated SD-WAN
• Design secure remote access solutions using SASE architecture for distributed workforces
• Mentor and provide technical guidance to managed services engineers, sharing best practices and expertise
• Integrate UCaaS solutions including MetaSwitch platforms with enterprise networks
• Implement Zero Trust security models across SASE deployments
• Develop and maintain network automation scripts and procedures
• Provide advanced engineering support and serve as technical escalation point
• Create detailed technical documentation, runbooks, and training materials
• Collaborate with Command|POD teams to ensure 100% uptime SLA compliance
• Perform network assessments and develop cloud-first transformation strategies
• Lead network transformation projects from legacy architectures to SASE/SD-WAN solutions
• Takes on additional responsibilities and projects as needed to support the success of the team and organization

Benefits

• Generous Medical, Dental, and Vision coverage for full-time employees
• Flexible time off
• 401k to help you save for the future
• Fun events at cool locations
• Free DoorDash lunches on Fridays
• Employee referral bonuses to encourage the addition of great new people to the team

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed