Senior Maintenance Director - West Coast

AVE by Korman Communities • Phoenix, AZ

37d • $120,000 - $135,000 • Onsite

About The Position

Our hospitality-driven real estate brand is growing, and we are seeking hard-working and passionate top talent to grow their careers with us! If you are interested in being a pioneer with AVE as we continue to expand our portfolio of luxury flexible-stay apartment communities nationwide, apply today for an opportunity to join our award-winning team. For four consecutive years, AVE has been ranked in our tier as #1 Apartment Operator in the country, based on resident survey scores through the Kingsley Survey program!
The Senior Maintenance Director role is pivotal leader to each west coast community's success. AVE is seeking a Senior Maintenance Director who is hands-on and leads by example. The ideal candidate thrives on a fast-paced and diversified operation. This position will be responsible for guiding, training, and leading the onsite West Coast Maintenance teams.
This position will be based onsite in the Phoenix or Paradise Valley area. Flexibility to travel to all AVE west coast properties in Arizona and California is required (travel may be for multiple consecutive weeks at a time). Travel area subject to change based on growth and operational need.

Requirements

• 5+ years of maintenance, construction, or related experience, i.e. plumbing, electric, carpentry, appliance repairs, etc.
• Proven track record of leading a diverse, successful maintenance team of both salaried and hourly team members in multiple states
• Experience implementing new systems and property management programs to meet the needs of the operation
• Experience taking on new builds as well as established operations, ensuring construction is to the brand’s expectations
• Multi-site multifamily real estate or hospitality/hotel industry experience strongly preferred
• Demonstrated leadership experience in managing a team, including coaching, mentoring, training, and holding team members accountable
• HVAC certified a plus (we will sponsor certification if not already certified)
• Excellent communication skills
• Positive and professional attitude
• Reliable transportation for required on-call rotation and property emergencies that may occur outside of normal business hours
• Must be available to work the required full-time schedule of Monday through Friday 8:00am to 5:00pm with on-call rotation and flexibility with nights and weekends based on business need.

Nice To Haves

• Multi-site multifamily real estate or hospitality/hotel industry experience strongly preferred
• HVAC certified a plus (we will sponsor certification if not already certified)

Responsibilities

• Support Maintenance Managers/Directors at all west coast properties (currently AZ and CA), communicating with them regularly and offering remote and in-person assistance when necessary
• Effectively communicate with each property and ensure the properties have the support they need to succeed
• Serve as the point of contact for executive leadership as well as onsite leadership to ensure the maintenance teams onsite are meeting the brand expectations
• Travel to all west coast properties (currently AZ and CA) to train and onboard new maintenance team members and assist with new property openings
• Inspire and motivate the maintenance teams to achieve our high level of brand standards and overall resident experience
• Schedule, communicate, and hold maintenance team members accountable for responsibilities, including project completion and daily tasks
• Ability to work alongside the team and perform various maintenance functions in suites, amenity spaces, and common indoor/outdoor areas including but not limited to: painting, caulking, HVAC repairs, lock repairs, window/door repairs, electrical repairs, appliance repairs, preventative maintenance, and changing light bulbs, filters, batteries, etc.
• Ensure the team is completing resident service requests in a timely manner
• Assist team in preparing suites for move-ins
• Create and execute preventative maintenance schedules including inspections of HVAC systems, interior/exterior lighting, fire safety, power washing, and more
• Manage outside vendor work performed at the properties from initial contact through completion, ensuring that you are effectively communicating the needs of the vendors and the team
• Assist with the recruitment process for new maintenance team members including, resume review, phone screen and interviewing
• Assist with budgeting for the maintenance department and identify areas for potential cost savings
• Act as the point of contact for the EVP and VP of Asset when working on capital projects, acquisitions, and new openings

Benefits

• Fun, positive, and collaborative work environment
• Robust training program and ongoing professional development opportunities
• Comprehensive benefits package including: PTO, medical, vision, dental, and 401k (permanent full-time roles only)
• Enjoy a special day to celebrate in your birthday month each year with paid Birthday Time Off (permanent part-time and full-time roles only)
• Opportunities to give back including: participation in AVE's regular drives and fundraisers in addition to paid Volunteer Time Off each year to volunteer with your non-profit organization of choice (permanent part-time and full-time roles only)
• Complimentary furnished apartment stays at any AVE location nationwide for personal travel (permanent part-time and full-time roles only)
• A career home! Tons of potential for long-term career advancement within a rapidly expanding organization

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees