Senior Mail Services Associate

The Millennium Group

1d•Onsite

About The Position

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry. Summary: The Senior Mail Services Associate handles high‑volume mail, shipping, receiving, and package distribution across a campus environment, ensuring accurate logging, scanning, staging, and delivery of all inbound and outbound items. This role operates material‑handling equipment, prepares shipping documentation, resolves discrepancies, and maintains detailed records while providing exceptional customer service. Strong technical skills, attention to detail, and the ability to work independently in a fast‑paced, physically demanding environment are essential.

Requirements

Must have a valid driver's license.
Must be able to operate both Cargo Van & 10-18' Box Trucks
Forklift license or experience up to 5000 lbs.
Must be able to type 40-45 words per minute.
High school diploma or equivalent preferred.
Minimum 3-5 years customer service and shipping/receiving related experience preferred.
Basic Mathematical skills.
3-5 years experience with Microsoft Software.
Handle multiple projects at one time.
Ability to effectively work individually and in a team environment.
Excellent communication skills both written and verbal.
Ability to meet employer's attendance policy.
Keyboarding and Windows environment PC Skills.
Ability to lift up to 50 lbs. on a consistent basis
Attention to detail.

Responsibilities

Distribution of Mail serving multiple buildings in a campus environment.
Deliver packages to departments and cubicles using P.D.A system to scan and sign for packages.
After delivering all packages, make timely collections for outgoing packages and U.S.P.S mail to be metered via postage machine.
Work on a fast pace conveyor line processing, sorting, and staging packages for delivery
Receive, count and verify all incoming parcels, freight, etc.
Log all incoming items, letters and packages, including certified, registered, return receipt, Federal Express, UPS and DHL.
Prepare and package outgoing materials to prevent in-transit damage.
Prepare all appropriate shipping documentation.
Perform all scheduled and unscheduled pickups and deliveries on campus utilizing company vehicle as needed
Operate mechanical equipment as required, i.e. electronic pallet jack, forklifts, etc.
Records shipment data, including weight, charges, and space availability.
Receives and unpacks materials and supplies.
Reports damages & discrepancies for accounting, reimbursement and record keeping purposes.
Completes shipping and receiving reports.
Relies on instructions and pre-established guidelines to perform the functions of the job.
Proficient in data entry for placing orders and PO closeout.
Shipping/Receiving/Delivery and tracking deliveries.
Outbound courier or trucking shipment processing.
Daily open and close checklist.
Daily control report.
Maintain highest level of customer care while demonstrating a friendly and cooperative attitude
Satisfying customer demands in a high volume environment
Provide other specialized task like Look-up/Research Mail or Route Coordinator functions
Other duties as assigned.