Senior M365 and Exchange Administrator

SAIC

12d•Hybrid

About The Position

We are seeking a highly skilled and motivated M365 Systems Administrator with expertise in Exchange SE, Office 365 Exchange Online, EntraID Connect. The ideal candidate will also have a solid understanding of Teams, Identity Management, PowerShell, Azure, VMware, and technical writing. This role demands strong time management skills, attention to detail, and a collaborative approach to maintaining and enhancing our organization's IT infrastructure and collaboration platforms.

Requirements

Bachelors and 5+ years or Masters and 3+ years. Additional experience considered in lieu of experience.
10+ years required relevant experience
Must be a US Citizen and able to obtain a Tier 4 Public Trust.
Proficient in administering Trellix, Exchange SE and Office 365 Exchange Online.
Hands-on experience with EntraID Connect and identity synchronization.
Familiarity with Microsoft Teams, its integrations, and administration.
Proficiency in PowerShell scripting, with working knowledge of Python.
Experience with VMware and Azure administration, including virtual machine management and resource optimization.
Excellent time management and organizational skills.
Strong written and verbal communication skills for technical writing and collaboration.

Nice To Haves

Industry certifications such as Microsoft Certified: Exchange Server Administrator, Azure Solutions Architect, or VMware Certified Professional.
Experience in large-scale migration projects and hybrid IT environments.
Knowledge of ITIL best practices.

Responsibilities

Administer and maintain Exchange SE and Office 365 Exchange Online environments, including email configuration, mail flow troubleshooting, and migration projects.
Monitor and optimize email server performance, security, and compliance.
Provide support for Microsoft Teams, including user management, configurations, and integrations.
Manage EntraID Connect for seamless identity synchronization between on-premises and cloud environments.
Implement and maintain identity and access management policies, ensuring security and compliance.
Develop and maintain scripts in PowerShell to automate routine tasks and improve system efficiency.
Create tools and scripts to enhance IT workflows and reporting.
Knowledge of VMware and Azure environments, ensuring optimal performance and resource utilization.
Conduct regular system updates, patch management, and hardware lifecycle management.
Manage and execute IT projects, ensuring timely delivery and alignment with organizational objectives.
Handle ServiceNow tickets and tasks efficiently, maintaining accurate records and resolving issues promptly.
Collaborate with stakeholders to scope, plan, and implement IT solutions for business needs.
Produce and maintain detailed documentation, including system configurations, processes, and troubleshooting guides.
Write clear and concise technical manuals for both IT staff and end-users.
Prioritize and manage multiple ongoing projects to meet deadlines and organizational goals.
Collaborate with cross-functional teams to plan, design, and implement IT solutions.