Senior Living Office Manager

UnitedHealth Group•Chattanooga, TN

5h•Onsite

About The Position

As the Senior Living Business Manager, you will be responsible for managing, coordinating, and directing the administrative support and non-clinical operations of the outpatient clinic in the Senior Living Community (SLC), and for ensuring that all duties are performed in a timely manner. The Business Manager is also responsible for ensuring that all administrative support to the Senior Living Director and/or the Senior Living Manager functions are operating effectively and efficiently.

Requirements

1+ year of healthcare experience or 1 year of experience in an office administration role or a bachelor’s degree
Proficient Microsoft Office suite
Demonstrate strong organizational, written, and verbal communication skills
Demonstrated strong time management skills
Proven solid people and leadership skills
Proven self-motivated and ability to work independently

Nice To Haves

WebPT experience
Experience with payroll processes, supply management, Human Resources, and basic financial knowledge

Responsibilities

Oversees clinic administrative operations, including employee/contractor files, medical records, contracts, referrals, and compliance documentation in accordance with policy and regulations
Manages financial and vendor activities, including invoice review and submission, payroll administration, inventory procurement, and cost ‑effective supply control
Coordinates outpatient clinic operations such as referral intake, insurance verification and authorizations, scheduling therapy visits, and collecting patient payments when applicable
Supports workforce onboarding and readiness by coordinating with the Home Health Agency Business Manager on new hire documentation, background checks, drug screens, training completion, and ongoing compliance
Ensures a safe, welcoming, and collaborative clinic environment by managing incident reporting, emergency response programs, audits, and other duties as assigned by Senior Living Leadership