Senior Learning Experience Designer

Kizen•Austin, TX

3d•$100,000 - $138,000•Hybrid

About The Position

Kizen is seeking an experienced Senior Learning Experience Designer to build and scale the programs that help our partners, customers, and employees get the most out of our platform. This is a hands-on individual contributor role focused on execution excellence across the full learning lifecycle. You will work with the Tech Docs/Learning Experience Lead and own the day-to-day design, development, and delivery of learning programs, including LMS administration, certification tracks, and Kizen Academy. You'll receive strategic direction from your lead and be trusted to run with it, bringing deep craft and independent judgment to everything you build. This role is ideal for a learning designer who thrives in fast-moving environments, takes pride in building programs from the ground up, and doesn't need hand-holding to get things done.

Requirements

5+ years of experience in instructional design, learning experience design, or a related field
Proficiency with Articulate 360 (Storyline and/or Rise) or comparable e-learning authoring tools
Hands-on experience administering an LMS, including course publishing, user management, and reporting
Strong video production and screencasting skills, including recording, editing, and post-production
Solid grounding in instructional design methodology, including ADDIE, SAM, or similar frameworks
Experience building certification programs, learning academies, or structured onboarding curricula
Excellent written communication and the ability to explain technical or complex topics clearly and accessibly
Strong project management skills with the ability to manage multiple initiatives simultaneously
Demonstrated ability to take a goal, build a plan, and see it through from concept to completion
Portfolio required , applications without work samples will not be considered

Nice To Haves

Experience designing partner or customer-facing training programs at scale
ATD similar Instructional Design certifications
Familiarity with CRM, automation, or SaaS platforms
Background in working with documentation or technical writing teams
Exposure to AI-driven products or assistive technologies

Responsibilities

Design and develop high-quality learning content across multiple formats, including e-learning courses, video tutorials, job aids, assessments, and instructor-led materials
Help create a Partner and Customer Training program, including a structured certification track and the Kizen Academy experience
Lead new hire and customer onboarding curriculum development, ensuring learners ramp quickly and confidently
Apply instructional design frameworks (ADDIE, SAM, or similar) to structure content that is goal-oriented and measurable
Produce and edit training videos and screencasts to support product walkthroughs and process demonstrations
Collaborate with subject matter experts to translate complex product and process knowledge into clear, learner-centered content
Maintain standards for learning design quality, consistency, and accessibility across all programs
Analyze learner performance data and feedback to continuously improve course effectiveness