Senior Learning Experience Designer

Western Governors University • Salt Lake, UT

5d • Onsite

About The Position

At WGU, our mission driven work is focused on expanding access to education and empowering learners through clear, effective, and scalable learning experiences. As a Senior Learning Experience Designer, you will lead the design and delivery of complex, technical learning programs that support enterprise systems, processes, and onboarding at scale. You will influence strategy, guide cross functional partners, and serve as a lead designer on high impact initiatives while mentoring and supporting the broader learning team.

Requirements

• Advanced expertise in learning experience and instructional design, informed by adult learning theory and learning science
• Experience leading learning design efforts across large scale institutional initiatives and complex cross functional projects
• Strong planning and project leadership skills with the ability to balance multiple priorities in an agile environment
• Proven experience designing branching, scenario based learning and technical, process driven training
• Ability to influence stakeholders, guide decision making, and drive alignment across teams
• Excellent written, verbal, presentation, and interpersonal communication skills
• Proficiency with learning and design tools such as Articulate, Illustrator, and Photoshop to rapidly prototype and produce high quality learning assets
• Master’s degree in instructional design or a related field
• 5 years of instructional or learning experience design or training development
• Experience with large scale institutional learning and complex projects involving large cross functional teams
• Experience designing branching, scenario based learning and onboarding programs that include job specific and technical topics
• Equivalent relevant experience performing the essential functions of this role may substitute for education requirements at the discretion of the hiring manager.

Nice To Haves

• Experience developing and maintaining enterprise knowledge bases or process documentation
• Experience supporting or partnering with LMS administration or technical teams
• Passion for pushing learning design forward through innovation, experimentation, and continuous improvement

Responsibilities

• Lead the planning, design, and delivery of large scale, complex learning experiences for corporate and technical training initiatives
• Serve as a lead on select projects, owning design strategy, scope, and outcomes from discovery through launch
• Translate complex systems, tools, and workflows into effective, scenario based and branching learning experiences
• Design and evolve onboarding programs that include job specific and technical content for diverse learner audiences
• Partner closely with stakeholders, SMEs, and cross functional teams to align learning solutions with business and performance outcomes
• Guide aspects of team execution such as communication plans, design approach alignment, and project coordination
• Conduct and apply qualitative and quantitative research, using feedback as a core input to continuously improve learning effectiveness
• Present and deliver training to large audiences and support technical learning needs, including participation in system outage notification on call rotations related to the LMS

Benefits

• medical, dental, vision, telehealth and mental healthcare
• health savings account and flexible spending account
• basic and voluntary life insurance
• disability coverage
• accident, critical illness and hospital indemnity supplemental coverages
• legal and identity theft coverage
• retirement savings plan
• wellbeing program
• discounted WGU tuition
• flexible paid time off for rest and relaxation with no need for accrual
• flexible paid sick time with no need for accrual
• 11 paid holidays
• other paid leaves, including up to 12 weeks of parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees