Senior Learning Experience Designer

Onto InnovationWilmington, MA
Onsite

About The Position

Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers’ critical path of progress by making them smarter, faster and more efficient. Job Summary & Responsibilities Senior Technical Instructor will work in the Wilmington MA office reporting to the Sr Manager, Technical Training (in Budd Lake NJ). Relocation assistance available upon approvals. This position is a full-time Technical Training Instructor responsible for delivering training materials to ONTO Service Engineers and Customers. The ideal candidate will have experience in instructional design, stand-up instruction, development of technical documentation, and experience in Task List Based equipment training, experience in Field Service support is also preferred.

Requirements

  • Fluent English verbal & written is mandatory TOEFL scores accepted
  • Minimum 5 years’ Previous Technical Training experience is desired.
  • Candidate should be familiar with all Microsoft Office products including Word, Excel, and Power Point.
  • Candidate should be prepared to travel both domestically and internationally and have a current Passport or entry permission.

Nice To Haves

  • Candidate familiar with video editing/processing software is desired
  • experience in Field Service support is also preferred
  • experience in instructional design, stand-up instruction, development of technical documentation, and experience in Task List Based equipment training

Responsibilities

  • Designs Training Courses for customers and ONTO service engineers
  • Conducts technical training courses for customers and/or ONTO service engineers.
  • Interacts with customer and functional organizations to develop specifications for content of courses.
  • Prepares lesson plans from engineering documentation, field service requirements or software documentation.
  • Works with engineering, technical support, and manufacturing to ensure that course material reflects current product features.
  • Instructs participants in both classroom lectures and laboratory sessions.
  • Follows up to determine course material is current and relevant
  • Maintains training tool operational readiness and resolves any issues that may arise with the equipment during or outside of class.
  • Must be willing to travel to field to provide OJT training, customer training and service engineer certification world wide.

Benefits

  • competitive salaries
  • comprehensive benefits package designed to support you and your family.
  • health, dental, and vision coverage
  • life and disability insurance
  • PTO
  • 401(k) with employer match
  • Employee Stock Purchase Program (ESPP)
  • wellness initiatives
  • cutting-edge tools
  • collaborative, inclusive culture where your contributions are valued and recognized.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service