Senior Learning & Development Program Manager, Global Programs

Snowflake•New York, NY

12h

About The Position

Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level. Snowflake is building a new and evolving Learning & Development (L&D) function and is seeking a Senior L&D Program Manager to help create meaningful learning experiences for Snowflakes across the company. This role is an opportunity to build and experiment — trying new approaches, learning what resonates, and shaping development programs employees actually want to engage with. This role focuses on designing learning experiences that support everyday effectiveness and growth, including skills like communication, collaboration, career navigation, and personal effectiveness. You will own widely accessible programs that help Snowflakes build confidence, strengthen core skills, and navigate important moments in their careers. This is a builder role for someone who enjoys creating practical, inclusive learning, iterating based on feedback, and balancing thoughtful structure with room to experiment.

Requirements

8+ years of progressive experience in developing and implementing learning programs, with a focus on building and iterating on new programs, preferably within a technology company or high-growth environment.
Demonstrated ability to design and implement learning programs in a new or evolving function including experience building manager onboarding or leadership development programs.
Strong understanding of adult learning principles and various learning methodologies, with a passion for experimentation.
Excellent project management skills, including the ability to manage multiple initiatives simultaneously.
Exceptional communication, facilitation, and interpersonal skills with the ability to collaborate and influence stakeholders across levels.
Strong problem-solving abilities and a creative mindset.
Bachelor’s degree or equivalent combination of education and experience.

Nice To Haves

Experience as a manager or leading teams.
Experience working with Learning Management Systems (LMS) and other learning technologies

Responsibilities

Own the design, delivery, and iteration of learning programs for Snowflakes across the organization, in partnership with other L&D program owners.
Develop programs that build core, transferable skills including soft skills, career development, and employee effectiveness.
Create scalable learning solutions such as self-serve resources, reusable content, and train-the-trainer models that enable partners and facilitators to extend reach.
Partner with People Partners, Talent, and L&D colleagues to ensure a cohesive and well-scoped employee development experience.
Collaborate with content designers and subject matter experts to create clear, practical learning assets.
Use feedback and data to assess effectiveness and continuously improve programs.
Contribute to shared frameworks, standards, and ways of working across the L&D team.