Senior Lead Human Resources Business Partner - Global Operations

Wells Fargo Bank • Charlotte, NC

4d • Hybrid

About The Position

Wells Fargo is seeking a Senior Lead Human Resources Business Partner to support Global Operations. Global Operations drives efficiency and risk mitigation through process simplification, functional consolidation, automation, and effective controls. The main groups that make up Global Operations are Consumer Lending Operations, Consumer, Small & Business Banking Operations, Wholesale Operations, Shared Services Operations, and Fraud and Claims Management. This is a highly visible, and strategic opportunity to support a critical line of business with implementing comprehensive and complex human capital initiatives. In partnership with members of the Human Resources (HR) Centers of Excellence, this Senior Lead Human Resources Business Partner will ensure application of Human Resources programs and initiatives to meet the objectives of the enterprise and maintain strong customer, employee, stakeholder and regulatory satisfaction. In this role, you will: Perform as an advisor within Human Resources Business Partner functional area to leadership to develop or influence objectives, plans, specifications, resources, and long-term goals for highly complex business and technical needs across groups and functions Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas within Human Resources Business Partner functional area Deliver solutions that are long-term, large-scale, and which require vision, creativity, innovation, advanced analytical and inductive thinking, and coordination of highly complex activities and guidance to others Provide vision, direction, and expertise within Human Resources Business Partner functional area to senior leadership on implementing innovative and significant business solutions that are large-scale, cross-functional, or companywide Strategically engage with all levels of professionals and managers and serve as an expert advisor within Human Resources Business Partner functional area to leadership

Requirements

• 7+ years of Human Resources Business Partner experience, or equivalent demonstrated through one or a combination of the following: work experience, military experience, education

Nice To Haves

• Experience supporting Global Operations within a complex, matrixed, and geographically dispersed environment.
• Proven ability to partner, influence, and provide counsel at the executive level with strong executive presence and communication skills.
• Strong judgment and decision‑making skills, supported by a proven problem‑solving approach that balances risk management, business needs, and the employee experience—particularly in sensitive, high‑impact, or high‑risk situations.
• Significant experience in a large, complex, multi‑national financial services or banking organization.
• Broad HR expertise across multiple disciplines, including talent management, compensation, talent acquisition, performance management, and employee relations.
• Demonstrated capability to develop and execute business‑aligned human capital strategies, including workforce planning, succession, engagement, and retention.
• Strong business acumen with the ability to assess complex issues, analyze data, make timely decisions, and drive organizational change.
• Experience leading change initiatives, organizational design efforts, and efficiency or operating model transformations.
• Exceptional consulting, influencing, and cross‑functional leadership skills, including leading through influence and managing complex initiatives.
• Track record of delivering trusted, high‑impact HR advisory support, including executive coaching, with integrity and professionalism.

Responsibilities

• Perform as an advisor within Human Resources Business Partner functional area to leadership to develop or influence objectives, plans, specifications, resources, and long-term goals for highly complex business and technical needs across groups and functions
• Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas within Human Resources Business Partner functional area
• Deliver solutions that are long-term, large-scale, and which require vision, creativity, innovation, advanced analytical and inductive thinking, and coordination of highly complex activities and guidance to others
• Provide vision, direction, and expertise within Human Resources Business Partner functional area to senior leadership on implementing innovative and significant business solutions that are large-scale, cross-functional, or companywide
• Strategically engage with all levels of professionals and managers and serve as an expert advisor within Human Resources Business Partner functional area to leadership

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees