Senior IWMS / FM:Interact Engineer

Integral•Fort Meade, MD

About The Position

Integral is seeking a Senior IWMS / FM: Interact Engineer to lead sustainment, configuration, and enhancement of a mission-critical Integrated Workplace Management System (IWMS) supporting a DoD customer. The successful candidate will serve as the primary technical resource for the FM: Interact platform and associated SQL Server data environment. This role will support system administration, COTS configuration, data integration, workflow development, troubleshooting, release support, and cybersecurity compliance activities within a secure enterprise hosting environment. This position is ideal for a hands-on engineer who understands how to keep a configured COTS platform running in production while also improving data quality, business workflows, and user experience

Requirements

U.S. Citizen, ability to obtain a Secret clearance
Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent work experience)
5+ years of experience supporting or configuring FM:Interact Workplace Management Suite or a closely related IWMS platform
Experience working with query development, data analysis, and databases
Experience configuring and sustaining COTS enterprise applications in a secure production environment
Experience interfacing multiple databases or systems through data exchanges, reconciliation processes, or APIs
Experience developing or maintaining workflows supporting facilities, occupancy, assets, moves, scheduling, or property/accountability functions
Experience troubleshooting production issues and supporting releases in an Agile environment
Ability to work directly with functional users, business analysts, system administrators, and government stakeholders
Strong written and verbal communication skills

Nice To Haves

Experience supporting DoD or federal facilities / property / asset management systems
Experience with DISA Stratus, milCloud, or similarly controlled federal hosting environments
Experience with RMF, STIGs, or ATO sustainment support
Experience with Jira or similar DevSecOps / ticketing / release tools
Experience with SQL Server
Experience documenting technical configurations and creating operational runbooks or knowledge-transfer materials

Responsibilities

Serve as the lead technical resource for FM:Interact configuration, sustainment, and troubleshooting
Configure and maintain IWMS modules supporting functions such as space management, occupancy, move management, room scheduling, asset/accountability, and related workflows
Support integration between FM:Interact and external systems, including SQL Server databases and upstream/downstream data exchanges
Analyze user requests and defects, recommend technical solutions, and implement approved changes in coordination with business analysts, developers, and system administrators
Develop, maintain, and troubleshoot SQL queries, stored procedures, data mappings, and reconciliation routines
Maintain system documentation including configuration notes, interface descriptions, technical procedures, and workflow diagrams
Support testing, deployment, and release activities across development, test, staging, and production environments
Work with infrastructure and cybersecurity teams to support patching, vulnerability remediation, STIG compliance, and RMF/ATO sustainment activities
Participate in requirements sessions, technical reviews, and production support activities as the IWMS subject matter expert
Help cross-train other team members to reduce single-point-of-failure risk in the IWMS environment