IWMS Business Systems Analyst

JLL•Washington DC, DC

3d•Onsite

About The Position

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What does this job involve? Join our creative team of global innovators and problem solvers as a IBM TRIRIGA Business Analyst. You'll engage in the analysis and implementation of TRIRIGA-based solutions, serving as the critical bridge between business stakeholders and technical teams to ensure successful delivery of TRIRIGA applications. This role focuses on understanding business requirements, documenting functional specifications, and working closely with clients to translate their needs into effective TRIRIGA solutions. You'll work independently and as part of a team, communicating with multiple stakeholders while collaborating with clients, onsite teams, and developers to ensure alignment between business objectives and technical implementations.

Requirements

Active Top Secret Clearance (required)
Ability to commute to client location in Washington DC area
Bachelor's degree in Business Administration, Information Systems, or related field preferred, or comparable work experience
2+ years of hands-on experience with TRIRIGA business analysis (preferred; will train the right candidate in TRIRIGA with strong BA background)
Strong business analysis background with experience gathering and documenting requirements
Understanding of TRIRIGA Application Platform functionality and capabilities
Knowledge of TRIRIGA workflows, business objects, and data structures
Familiarity with real estate, facilities management, or workplace services business processes is a plus
Experience creating business requirements documents, functional specifications, and process flows
Proficiency with requirements management and documentation tools, such as Azure DevOps
Understanding of TRIRIGA reporting capabilities and BIRT reporting
Experience facilitating workshops, conducting stakeholder interviews, and presenting to leadership
Working knowledge of Agile and waterfall methodologies
Strong analytical and critical thinking skills to understand complex business problems
Excellent communication skills with ability to translate technical concepts for non-technical audiences
Proven problem-solving skills and ability to work through issues independently
Ability to work independently with minimal supervision or collaboratively in team settings
Detail-oriented with strong organizational and time management skills
Experience with user acceptance testing coordination and functional test case development
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

Familiarity with real estate, facilities management, or workplace services business processes is a plus

Responsibilities

Gathering and analyzing business requirements for TRIRIGA-based solutions
Documenting functional specifications and creating detailed business requirements documents with acceptance criteria
Facilitating workshops and interviews with stakeholders to understand business processes and pain points
Translating business requirements into functional designs for the development team
Supporting user acceptance testing (UAT) and quality assurance throughout solution development stages
Creating process flows, user personas, use cases, and user stories to guide development efforts
Serving as liaison between clients, business users, and technical development teams
Providing business process expertise and recommending TRIRIGA best practices
Assisting with change management and user training initiatives
Contributing to effort estimation and project planning activities