Senior IT Systems Engineer
Steampunk•McLean, VA
•$105,000 - $130,000•Onsite
About The Position
Steampunk is seeking a Senior IT Sytems Engineer to work with the Chief Information Officer (CIO) Team to support and manage internal IT infrastructure and personnel IT technology requirements as the company grows. In this position, you will be responsible for performing Tier II/Tier III troubleshooting for the Steampunk Support Desk. In addition, you will work with stakeholders to lead and implement complex IT projects through all lifecycles (requirements, engineering, test, etc);.
Requirements
- 4 days on site in McLean Office
- 8+ years experience performing systems administration, cybersecurity, and/or systems engineering
- At least 3+ years of experience leading complex engineering IT projects through all lifecycle phases.
- At least 2+ years working in Microsoft Azure and Office 365 environments
- At least 2+ year managing subordinates
- Demonstrated ability to work with stakeholders including excellent communication skills
Nice To Haves
- FreshService, ServiceNow or similar IT ticketing system
- Audio and Video experience (e.g. Tesira)
- Microsoft, AWS, Apple, Networking and/or Cybersecurity certifications
Responsibilities
- Manage and oversee new computer technology used by Steampunk employees
- Provide oversight for new hire orientations with new IT technology configurations, software, and remote access
- Provide Tier II & Tier III troubleshooting for Steampunk technology hardware and software issues and escalate with IT team and vendors, as needed
- Organize and monitor Steampunk technology assets in Azure Entra/Intune/Jamf and inventory applications
- Lead IT projects to completion including requirements gathering, procurement, testing, deployment, and maintenance
- Enforce Steampunk IT policies and configurations with all deployed IT technology
- Document processes and knowledgebase articles for the CIO Team and Steampunk employees
- Participate in CIO Team Agile Sprints to accomplish quarterly goals
- Management of junior level IT support Tier 1 employee(s) and Steampunk intern tasks
- Provide integration support for Steampunk cloud projects
- Provide backup assistance to AV and AV related events
- Assist the security team with forensic investigations
- Work with the CIO Team to test, deploy, and troubleshoot new technologies and applications
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1-10 employees
