Senior IT Systems Engineer
About The Position
Palo Alto Networks is looking for a talented Senior IT Systems Engineer, Identity & Access Management who will be responsible for maintainability, build and configuration of user identity & authentication services, single sign on (SSO) and access automation. User Identity and SSO platform provides critical services to customers, partners and enterprise users. It also enhances user experience with automation and faster response. The ideal candidate enjoys working in a fast-paced environment with highly innovative technologies. You will make a big impact in this highly visible role strengthening our identity services.
Requirements
- 3+ years of hands-on experience in managing and supporting identity & access technologies, like Okta, Azure AD, Ping Identity, CyberArk
- Very strong knowledge of SSO, MFA and user identity management domain
- Advanced understanding of SAML, OAuth, and SCIM standards and protocols and practical knowledge of their implementation
- Knowledge of directory services, preferably active directory
- Familiarity with privileged access management platforms
- Ability to work cross-functionally across multiple business units, such as IT application, infrastructure, and product development teams, primarily integrating applications and users with identity services
- Strong technical writing skills to support required documentation
- Passion, drive, energy, a sense of humor, and a great attitude!
- Hands on experience with cloud provides (GCP/ AWS)
- Strong scripting / automation skills in Python / Bash /Go
- Bachelors/Masters degree in Computer Science, Information Technology or technical stream with the equivalent combination of work experience or equivalent military experience required
- Due to the nature of the work environment (Fed/IL5), US Citizenship is required for this position.
Responsibilities
- Implement and support the SSO. MFA and user access provisioning services
- Develop and maintain IAM policies, procedures, and standards
- Partner with IT and product teams for SSO and user registration integration
- Maintain and support API based micro services for customizing customer and partner registration
- Manage scalability, capacity planning, redundancy, and resiliency
- Maintain service availability and performance SLAs based on business and product requirements
- Work with other Identity Platform engineers to deploy and maintain services, capacity planning, create and review operational runbooks
- Contribute to future roadmap, design, deployment, validation, operations and DR/BCP
- Design proactive service monitoring, alerting and trend analysis of the services, and implement self healing
- Participate in on-call support rotation and handle IAM-related incidents as needed
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
