Senior IT Business Solutions Manager

Watts Water Technologies • Andover, MA

7d • $158,000 - $169,000 • Hybrid

About The Position

We’re Watts. Together, we’re reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource. What we do: For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead. Watts Water is seeking a Senior IT Business Solutions Manager to own and lead our portfolio of non-SAP/QAD ERPs and associated business/enterprise applications. This role ensures stability of today’s legacy systems while driving our roadmap toward simplification and future SAP consolidation. They will be the liaison between business partners and the IT department and will work to resolve and coordinate new software initiatives and software upgrades. The successful candidate must be able to organize and lead projects of varying complexity and size. Furthermore, the candidate must be driven to improve processes within the business as well as within the department. This role will be responsible for 4-6 direct reports. The role reports to the IT Sr Director, Global Enterprise Applications. This role is hybrid and can be based in Andover, MA.

Requirements

• Bachelor’s degree in business or comparable
• Minimum of 10 years in ERP/application portfolio management or enterprise solutions leadership.
• Hands-on experience with legacy ERPs (e.g. Sage, Epicor, IFS, MS Dynamics, or similar).
• Strong grasp of manufacturing, supply chain, finance, purchasing, and customer service processes.
• Solid understanding of integrations (EDI, APIs, middleware).
• Experience managing vendors, AMS models, global support operations and ERP projects.
• Excellent communication, business partnership, and team leadership skills.

Nice To Haves

• Familiarity with SAP Hana S4 is a plus but not required.

Responsibilities

• Manage strategy, project delivery, and day-to-day operations for non-QAD legacy ERPs and business applications across Finance, Operations and Supply Chain.
• Partner closely with business leaders to translate needs into enhancements, integrations, and process improvements.
• Lead project intake, prioritization, and execution using agile methods.
• Oversee integrations (EDI, APIs, middleware) and ensure data quality, reliability, and documentation.
• Manage vendor/AMS partners and enforce SLAs, change control, and compliance (SOX, ITGC, cyber).
• Develop and coach a small team of analysts and application specialists.
• Support the multi-year transition to SAP S/4HANA by shaping consolidation and retirement roadmaps.

Benefits

• Competitive compensation based on your skills, qualifications and experience
• Comprehensive medical and dental coverage, retirement benefits
• Family building benefits, including paid maternity/paternity leave
• 10 paid holidays and Paid Time Off
• Continued professional development opportunities and educational reimbursement
• Additional perks such as fitness reimbursements and employee discount programs

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees