Senior IT Associate
HRP Associates Inc•Farmington, CT
4h•Onsite
About The Position
HRP Associates, Inc. is growing, and we have an immediate full-time Senior IT Associate opportunity in our Farmington, Connecticut office for an individual with 5+ years of experience in IT. The Senior IT Associate will work under the supervision of the IT Director to realize the company’s technical vision and aid in all aspects of the company’s technology development, strategic direction, and future growth in a safe and secure manner. If this sounds like the career move you have been waiting to make and if you meet our qualifications, we want to talk with you!
Requirements
- Fluent with Microsoft Windows 11 and Windows Server OS (Linux administration is a plus)
- Microsoft Active Directory and Azure Active Directory setup and configuration
- Server Virtualization knowledge (VMWare/Veeam)
- Experience troubleshooting Windows software and applications
- Software/Hardware/Network diagnostics experience
- Familiar with Microsoft 365 apps (Office suite)
- Networking troubleshooting and diagnostic skills
- Strong understanding of cybersecurity
- Comfortable with handling support requests from staff
- Ability to learn and adapt to new technology
- Bachelor’s degree in an IT related field and/or appropriate certifications/work experience
Nice To Haves
- Familiarity with Dell hardware is a plus
Responsibilities
- Server/network setup and administration and maintenance
- Aid in the evaluation, implementation and rollout of new technologies, services and solutions
- Maintain compliance with regulatory requirements, client contracts and cybersecurity best practices
- Proactively assess and reactively remediate potential network threats or intrusions
- Respond to staff request for support on software/hardware
- Diagnose hardware issues
- Troubleshoot software/OS issues
- Interact with vendor support for complex problems or for warranty claims
- Set up user accounts and computers for staff
- Maintain and update staff computers
- Oversee mobile device management and ordering
- Respond and remediate phishing/spam emails
- Cloud service configuration and administration
Benefits
- Medical, Dental and Vision Coverage
- Life/Disability Insurance
- Company-sponsored Profit-Sharing Pension Plan
- 401(k) Retirement Plan
- Paid Holidays and Vacations
- Continuing Education Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
101-250 employees
