SENIOR INSIDE SALES MANAGER

Compass Group•Charlotte, NC

1d•$80,000 - $90,000

About The Position

ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE). ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil & gas and manufacturing markets. This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email [email protected]. Job SummaryJob Summary: Working as a Sales Manager, you are responsible for handling marketing and sales initiatives to promote the hotel. You will manage and lead a team. Additionally, you will be responsible for the following:

Nice To Haves

Bachelor’s degree and a minimum of two years hotel or conference center sales experienceSuperior quantitative, oral and written communications and problem-solving/strategizing skills
Excellent overall computer skills with advanced knowledge of Excel and PowerPoint
Proactive mindset to anticipate and support changes in our business
Conformity to the highest standards of personal integrity and ethical behavior
Exceptional customer service abilities

Responsibilities

Strategically sells hotel rooms, conference center space, including related services, and food and beverage needs to individuals, groups and companies
Achieves/exceeds annual budgeted sales goals by performing direct sales solicitation while developing new accounts and maintaining existing accounts; managing account details and preparing reports; responding to all telephone and in-person inquiries to promote the Hotel and Conference Center
Responsible for maintaining positive customer relationships and ensuring timely responses to all inquiries for space or service needs
Confers with customers in all phases of their meeting/conference to ensure complete customer satisfaction