Senior Implementations Analyst

Fiserv, Inc.Omaha, NE
54dOnsite

About The Position

Fiserv delivers technology and services that help clients move money and manage payments securely and efficiently. As a Senior Implementations Analyst, you will collaborate closely with Clients, Client Services, Technical teams, Production Floor, Project Managers, and other stakeholders to efficiently plan, coordinate, and execute activities related to integration projects that deliver output solutions. You will also ensure that solutions are effectively deployed to meet client needs and optimize business processes.

Requirements

  • 4+ years of experience performing Client IT implementations/ Integration project work as well as documentation and issue resolution
  • 4+ years of experience in performing in-depth analysis and testing on system configurations.
  • 4+ years of experience in client IT implementations/integration project work.
  • 4+ years of experience delivering on client Waterfall projects during all SDLC phases.
  • 4+ years of experience in developing business process flows and technical specifications.

Nice To Haves

  • Bachelor's degree in Business, MIS, Computer Science, and/or equivalent military experience.
  • 4+ years of experience in project management using Agile methodologies.

Responsibilities

  • Understand existing business process flows, special client requirements, data sources, and processing systems, as well as output format requirements.
  • Liaison with Clients and Fiserv Internal teams to understand client needs, provide advice, and implement effective and efficient solutions.
  • Assume the role of a Project Manager in addition to Implementation Analyst for smaller, less complex projects.
  • Gain understanding of future state solutions and technical specifications.
  • Collaborate heavily with Development, Quality Assurance, Project Management, and Account Management teams to deliver the solution.
  • Be responsible for client setup and configuration items.
  • Solicit and document client detailed requirements, plan internal testing, and assist clients with their testing and deployment plan
  • Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Benefits

  • Fuel Your Life program to support physical, financial, social, and emotional well-being
  • Paid holidays and generous time away policies
  • No-cost mental health support through Employee Assistance Programs
  • Living Proof program to recognize your peers' extra effort with points used for rewards
  • Eight Employee Resource Groups to foster a collaborative culture
  • Unparalleled professional growth with training, development, and internal mobility opportunities
  • Retirement planning and discounted shares with the Employee Stock Purchase Plan
  • Medical, dental, vision, life, and disability insurance options available day one
  • Tuition assistance and reimbursement program
  • Paid parental, caregiver, and military leave
  • Medical, Vision and Dental Benefits
  • Comprehensive benefit plans to suit your unique needs
  • Fuel Your Life Wellness Program
  • Resources to elevate your well-being
  • 401k, Employee Stock Purchase Plans and Incentives & Bonuses
  • When Fiserv performs well, so does your financial health
  • Employee Resource Groups
  • Celebrating inclusion in the workplace
  • Paid Time Away
  • Providing the time off to manage personal needs

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Credit Intermediation and Related Activities

Number of Employees

5,001-10,000 employees

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