Senior Implementation Manager

McKesson•Atlanta, MI

1d•Hybrid

About The Position

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. McKesson Corporation is a global leader in healthcare supply chain management solutions, retail pharmacy, community oncology and specialty care, and healthcare information solutions. McKesson partners with pharmaceutical manufacturers, providers, pharmacies, governments, and other organizations in healthcare to help provide the right medicines, medical products, and healthcare services to the right patients at the right time, safely and cost-effectively. United by our I2CARE shared principles, our employees work every day to innovate and deliver opportunities that make our customers and partners more successful - all for the better health of patients. McKesson has been named a “Most Admired Company” in the healthcare wholesaler category by FORTUNE, a “Best Place to Work” by the Human Rights Campaign Foundation, and a top military-friendly company by Military Friendly. For more info, visit www.mckesson.com. We take pride in our culture of connection and believe in a workplace where everyone can be their full, authentic self. We welcome and encourage veterans, individuals with disabilities and others with diverse perspectives to join our growing team. Your unique perspective and experience are valuable assets that can translate into a rewarding career path with us. As a key member of the Pharmacy Solutions team within the Office of Health Mart, this role plays a critical part in ensuring our pharmacy solutions operate effectively, scale successfully, and deliver measurable value to our pharmacies. This role focuses on driving utilization, operational readiness, and performance across existing Pharmacy Solutions, while also supporting the successful introduction and adoption of new initiatives. The individual will partner closely with internal stakeholders, and cross‑functional partners to remove friction, identify gaps, and translate strategy into execution that benefits our customers. This role requires someone who is comfortable working across complexity, balancing near‑term execution with longer‑term priorities, and who leads with a customer‑first mindset, a bias toward action, and strong accountability for results.

Requirements

7+ years of relevant experience.
Bachelor’s degree in healthcare related field or equivalent.
7+ years of program management experience.
Strong judgment and critical thinking to assess complexity, weigh tradeoffs, and recommend practical paths forward.
Proven ability to collaborate across teams and leadership levels, including executives, business owners, operations, technology, and field partners.
Strong business acumen with an understanding of how operational decisions impact utilization, customer experience, and enterprise outcomes.
Ability to translate strategy into execution, balancing near‑term priorities with longer‑term goals.
Clear, concise communicator with strong written and verbal skills; adapts messaging to audience and context.
Customer‑first mindset focused on delivering practical, scalable, and valuable solutions for pharmacies.
Comfortable operating in ambiguity, managing competing priorities, and maintaining momentum across stakeholders.
Ability to use data and insights, including AI‑enabled tools, to inform decisions and drive continuous improvement.
Ability to influence and align stakeholders without direct authority, driving decisions through shared understanding and accountability.

Nice To Haves

BS Pharm or PharmD highly preferred.
Retail healthcare setting preferred (for program management experience).

Responsibilities

Drive utilization and operational performance across existing Pharmacy Solutions by partnering with internal teams to identify gaps, remove friction, and translate strategy into measurable outcomes for pharmacies.
Serve as a connector and integrator across Pharmacy Solutions, ensuring initiatives are operationally ready, clearly positioned, and supported consistently across field, operations, and internal partners.
Support the successful introduction and adoption of new initiatives by helping coordinate readiness activities, clarifying roles and expectations, and identifying risks or dependencies early.
Monitor solution performance using data, insights, and emerging AI‑enabled tools, surfacing trends, utilization opportunities, and operational issues to inform continuous improvement and leadership decision‑making.
Partner closely with cross‑functional teams (field operations, marketing, legal, compliance, technology, and external partners) to ensure solutions are scalable, compliant, customer‑ready, and sustainable over time.
Act as a problem‑solver and facilitator, proactively identifying issues that slow adoption or impact customer experience and working across teams to resolve them.
Operate with a bias toward simplification, speed, and accountability, helping the organization move at the pace of possibility while maintaining quality, clarity, and accountability.
Support leadership priorities by bringing forward insights, risks, and recommendations, enabling informed decisions and aligned execution across Pharmacy Solutions.