Senior Implementation Manager, Office of Interoperability

CVS Health • New York, IL

9d • Remote

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Are you ready to make a meaningful impact and build a career with purpose? Join the Interoperability team at Aetna, a CVS Health company. As a Senior Implementation Manager, you will lead the deployment of EHR functionality and capabilities that support the electronic exchange of clinical data, with a strong emphasis on enabling and accelerating compliance with federal regulations. In this highly collaborative role, you will partner closely with providers, customers, internal stakeholders, and end users to ensure solutions meet business, clinical, and regulatory needs. You will play a key role in shaping business and go‑to‑market strategies, working with vendor and DDAT partners to deliver technical enablement across multiple EMR platforms. As part of the Interoperability team, you will collaborate with Business, Clinical, Compliance, DDAT, Legal, and Vendor teams to deliver technologies and processes that advance our strategy for seamless clinical data exchange and meet all government requirements. The ideal candidate is an experienced project manager with a strong track record of leading large, cross‑functional programs and deep knowledge of healthcare interoperability. Success in this role requires the ability to work independently, navigate ambiguity, and adapt to a fast‑changing environment. Additional Responsibilities Include:

Requirements

• 7-10 years or more of healthcare experience
• At least 3 years of experience as a Project Manager and/or Program Manager with a proven track record of managing complex projects
• Executive presentation skills and knowledge of PowerPoint
• Ability to effectively coordinate multiple projects simultaneously with competing priorities
• Demonstrated critical thinking and problem-solving skills
• Excellent oral and written communication skills
• Bachelor's degree from an accredited college or equivalent work experience is required

Nice To Haves

• Medicare, Medicaid or Individual Health Plan experience.
• Knowledge of federal regulations and compliance requirements for government business
• Process mapping and discovery experience
• Project Management Professional Education

Responsibilities

• Build business cases
• Collaborate with DDAT Product Owners in PI planning and execution
• Drive DDAT prioritization
• Identify gaps and recommend enhancements related to new and/or existing products, services and workflows based on broad view of the industry
• Track and report on spending and value metrics to ensure alignment to the portfolio
• Collaborates across the enterprise business segments with other functional managers to ensure workflow processes and interdependencies are identified and addressed
• Influences change to improve performance results, organization effectiveness, systems, quality and/or services
• Assists others to identify solutions to issues that negatively impact program and/or project plan
• Support evolving Interoperability needs and cross-functional initiatives as they arise

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level