Senior Human Resources Business Partner

UT Federal Credit UnionKnoxville, TN
Onsite

About The Position

At UT Federal Credit Union, the Senior Human Resources Business Partner (HRBP) is a strategic, relationship-driven role that thrives in a collaborative, member-focused culture and is passionate about delivering high-impact HR solutions that support business success. The HR Business Partner serves as a trusted advisor to leaders and employees across the organization, reporting to the Vice President of Human Resources. This role formulates strong partnerships across business units to deliver value-added HR services aligned with organizational goals. This is an exciting opportunity for an experienced HR professional who enjoys balancing strategic partnership with hands-on execution across all areas of Human Resources.

Requirements

  • Minimum 5 years of experience resolving complex employee relations issues.
  • Strong working knowledge across multiple HR disciplines, including: Employee relations, Compensation and benefits, Payroll processing, HRIS management, Performance management, Federal and state employment law.
  • Bachelor's degree in Human Resources, Business, or related field.
  • SHRM-CP or SHRM-SCP certification required.
  • Exceptional communication and interpersonal skills.
  • High level of discretion and confidentiality.
  • Strong analytical, organizational, and problem-solving skills.
  • Ability to build trust quickly and serve as a credible, professional HR advisor.
  • Proficiency in Microsoft Office Suite and HR systems.

Responsibilities

  • Partner with leaders to identify HR needs and provide proactive, practical solutions.
  • Lead and support recruiting, hiring, change management, and employee exit processes.
  • Provide day-to-day performance management guidance, including coaching, counseling, career development, and disciplinary actions.
  • Manage and resolve complex employee relations matters, conducting thorough and objective investigations.
  • Ensure compliance with applicable federal and state employment laws and internal policies.
  • Support compensation strategy through market benchmarking, internal equity analysis, and employee education.
  • Assist with payroll processing, HRIS management, reporting, and process improvements.
  • Support benefits administration including open enrollment, vendor servicing, and employee education.
  • Contribute to workforce planning, succession planning, and organizational restructuring efforts.
  • Conduct stay and exit interviews and provide meaningful insights to leadership.
  • Represent UTFCU at recruiting events and serve as a key point of contact for employee HR inquiries.
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