About The Position

Working as a Senior HR Generalist for Chartwells Higher Education you will support numerous Human Resource functions to meet strategic, tactical and administrative Human Resource objectives. The Senior HR Generalist will work 100% on site at Florida International University in Miami, FL and will be responsible for the HR functions and support for a complex account. The ideal candidate for this position will have senior level HR Generalist experience in the Hospitality or Retail Food Service industry. This is NOT a remote position. In this role, you must be able to communicate effectively with Senior Management and across various support departments. Your knowledge of employee relations and your strong analytical ability will be used to support HR initiatives. With Chartwells rapid growth trajectory, there's immense potential for you to advance and make an immediate impact in our HR landscape!

Requirements

  • Three plus years human resources generalist experience required; management experience a plus.
  • HR experience at a large, multi-unit organization required.
  • Previous experience as part of a centralized HR environment, preferably in a corporate setting.
  • Intermediate Microsoft Word, Excel and PowerPoint skills; advanced skills preferred.
  • Content-knowledge regarding employment law, policies, procedures, and programs.
  • Experience in defining problems, collecting data, establishing facts and drawing valid conclusions.
  • Experience responding to common inquiries or complaints from customers, regulatory agencies or members of the business community.
  • Strong presentation skills required.

Nice To Haves

  • Bachelor's degree in HR or related field required; Master's degree preferred.
  • PHR or SPHR designation strongly preferred.
  • Training certification a plus (i.e. Zenger-Miller, Stephen Covey, etc.).

Responsibilities

  • Ensures all Company HR related policies are applied consistently.
  • Objectively coaches associates and management through complex and difficult issues. Provides guidance to management on appropriate disciplinary action. Assists with on-site investigations.
  • Oversees MyOpportunity for hourly recruitment and onboarding.
  • Maintains and coordinates associate recognition programs.
  • Ensures compliance with all federal and state laws.
  • Regularly runs and/or reviews HR activity reports.
  • Supports internal customer survey and associate engagement survey interpretation/feedback process.
  • Attends department manager meetings to increase HR visibility, conducts classroom training, provides assistance and implements HR initiatives.
  • Reviews any request for pay increases or other status changes to ensure internal equity and consistency. Processes status change forms.
  • Prepares, coordinates and presents HR related topics and other HR related training.
  • Acts as the diversity champion by leading assigned tasks and corporate diversity activities including diversity recruiting, retention and promotion goals.
  • Assists in the creation of Personal Development Plans, as appropriate, for associates.
  • Participates in the Annual Performance Appraisal process.

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Food Services and Drinking Places

Number of Employees

5,001-10,000 employees

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