Senior Human Resource Consultant (HRC4)

State of Washington•Tumwater, WA

41d•Hybrid

About The Position

At the Department of Revenue (DOR), our motivation begins with our customers and employees. We are a team of professionals, searching for new and innovative ways in our service to Washington citizens. Our Human Resources (HR) Division shares those same ideals and is looking for an outstanding HR professional to join its team as a Senior Human Resource Consultant (HRC4). As a part of a Senior Consultant team, you will focus on providing critical resources support to the agency's different divisions. You will work independently but have an entire HR division full of knowledge and experience to assist in achieving the best results. We are a hard-working bunch, who place high value on professional collaboration, and culture building. Who we are: Our HR team likes to have fun, and we'd love to show you how our HR festivities team makes our everyday work more enjoyable. We have challenges, events to help us get to know each other better, and our whole team "connect the dots" virtual meeting once a week helps us stay in touch. Once a month, we come together, in person, for a staff meeting, which is a great time to catch up on updates, share important news, and keep everyone aligned. After that, we enjoy lunch together and celebrate our team members with birthdays that month with some food, fun, and good company. Our HR team works closely together on a day-to-day basis and support each other in meeting our customer needs. Our office will teleworks in some form so if you like to work from home but also like to be in the office to interact with our customers and your coworkers, this job is for you! Revenue is a dynamic learning organization where you will experience a remarkable work-life balance, with amazing leadership and talented co-workers ready and focused to achieve the agency's goals. We value diverse perspectives and life experiences. We employ and serve people of all backgrounds including people of color, immigrants, refugees, LGBTQ+, people with disabilities, and veterans. This unique culture of respect promotes a professional family of cohesive groups maximizing potential through opportunity. We offer a generous benefits package that includes defined benefit retirement plans; health, dental and vision coverage, deferred compensation plans, and as a public service employee, you may also be eligible for student loan forgiveness. Visit these links to watch our recruitment video to find out more about our agency and see what our employees say about why Revenue is a great place to work. Who you are: We are looking for a HR professional who has the business insight to provide expert level consultation and the ability to resolve a challenging and complex range of human resource issues. You will exhibit superior customer service, have exceptional consulting skills, excellent attention to detail, be a problem solver and are comfortable working independently. If you like helping others work through challenges, are creative and like challenges you will love this work. Your mission is to be a strategic business partner in achieving the agency's mission, vision and goals by: Being a collaborative partner with DOR's leadership team in performance management, corrective and disciplinary actions, classification and compensation. Mediating workplace issues. Coordinating with the agency's Staffing & Retention Team to keep the agency's workforce strong and productive. Reviewing, analyzing, and researching position descriptions to determine proper allocation. Representing the agency at appeal hearings when necessary. Co-facilitating or leading training sessions. Identifying and communicating developing issues and trends to provide proactive consulting and/or training. Telework: This position follows a hybrid work model, combining remote and in-office work. Employees are expected to be on-site at least once per week and may be asked to come in more frequently when team collaboration or specific projects require it. We're looking for candidates with demonstrated competencies to perform expert level human resource consulting in risk management to managers and supervisors. Any combination of education and experience that meets the knowledge, skills, abilities and behaviors (KSAB's) listed below. KSAs are typically acquired through, but not limited to, relevant degrees, training, coursework, and work experience related to the position. Human Resources Technical Expertise Applies advanced knowledge of performance management, classification, compensation, labor relations, FMLA, shared leave, and performance management. Interprets and applies collective bargaining agreements and HR-related state and federal laws, policies, and procedures. Drafts disciplinary and corrective action documents with precision and legal awareness. Consult effectively with supervisors and managers to identify workforce challenges by using insightful questioning to explore and understand complex issues and advise on HR best practices and risks. Strategic Problem Solving & Analysis Analyzes complex HR issues and recommends effective, compliant solutions. Anticipates organizational challenges and implements proactive change strategies. Supports HR performance metrics through research and data analysis. Communication & Influence Communicates clearly and persuasively in both verbal and written formats across all levels of the organization. Delivers HR-related training tailored to diverse audiences. Represents the agency in formal settings such as appeal hearings. Relationship Management & Collaboration Build and maintain respectful, compassionate, and effective working relationships with employees and leadership. Collaborates across divisions to implement HR initiatives and resolve personnel issues. Use appropriate communication channels to foster trust and transparency. Leadership & Coaching Leads HR projects and initiatives with minimal supervision. Coaches and develops others in HR best practices and policy application. Demonstrates initiative and urgency in addressing organizational needs. Adaptability & Professional Integrity Maintains confidentiality and exercises sound judgment in sensitive situations. Adapts to evolving personnel rules, regulations, and organizational priorities. Performs effectively under pressure and during periods of high workload

Requirements

We're looking for candidates with demonstrated competencies to perform expert level human resource consulting in risk management to managers and supervisors.
Any combination of education and experience that meets the knowledge, skills, abilities and behaviors (KSAB's) listed below. KSAs are typically acquired through, but not limited to, relevant degrees, training, coursework, and work experience related to the position.
Applies advanced knowledge of performance management, classification, compensation, labor relations, FMLA, shared leave, and performance management.
Interprets and applies collective bargaining agreements and HR-related state and federal laws, policies, and procedures.
Drafts disciplinary and corrective action documents with precision and legal awareness.
Consult effectively with supervisors and managers to identify workforce challenges by using insightful questioning to explore and understand complex issues and advise on HR best practices and risks.
Analyzes complex HR issues and recommends effective, compliant solutions.
Anticipates organizational challenges and implements proactive change strategies.
Supports HR performance metrics through research and data analysis.
Communicates clearly and persuasively in both verbal and written formats across all levels of the organization.
Delivers HR-related training tailored to diverse audiences.
Represents the agency in formal settings such as appeal hearings.
Build and maintain respectful, compassionate, and effective working relationships with employees and leadership.
Collaborates across divisions to implement HR initiatives and resolve personnel issues.
Use appropriate communication channels to foster trust and transparency.
Leads HR projects and initiatives with minimal supervision.
Coaches and develops others in HR best practices and policy application.
Demonstrates initiative and urgency in addressing organizational needs.
Maintains confidentiality and exercises sound judgment in sensitive situations.
Adapts to evolving personnel rules, regulations, and organizational priorities.
Performs effectively under pressure and during periods of high workload

Responsibilities

Being a collaborative partner with DOR's leadership team in performance management, corrective and disciplinary actions, classification and compensation.
Mediating workplace issues.
Coordinating with the agency's Staffing & Retention Team to keep the agency's workforce strong and productive.
Reviewing, analyzing, and researching position descriptions to determine proper allocation.
Representing the agency at appeal hearings when necessary.
Co-facilitating or leading training sessions.
Identifying and communicating developing issues and trends to provide proactive consulting and/or training.