Senior HRIS Analyst

University of Southern California • Los Angeles, CA

10d • $107,873 - $118,646

About The Position

The Senior HRIS Analyst plays a pivotal role in shaping and elevating the university’s HR technology ecosystem. This position leads the analysis, design, development, implementation, and continuous improvement of complex, cross-functional HR solutions. Serving as a technical expert and potential module lead, the analyst drives system optimization by identifying opportunities to enhance data integrity, streamline processes, elevate the user experience, and support the university’s broader strategic goals.

Requirements

• Bachelor's degree or equivalent work experience.
• Six or more years of job-related experience or transferrable skills.
• Hands-on experience with HR core system technologies for human resources and related industries.
• Demonstrated experience analyzing, identifying, developing, and implementing mid-level to complex solutions with large-scale HR applications.
• Strong understanding of HR processes (e.g., onboarding, performance management, learning, compensation).
• Ability to adapt to an evolving technology landscape and willingness to learn new skills.
• Demonstrated analytical, problem-solving, and collaboration skills.
• Exceptional interpersonal, written, and oral communication skills.
• Demonstrated experience with relevant platforms, software, and applications (e.g., Workday, ServiceNow, Cornerstone, Salesforce).
• In-depth functional and configuration knowledge of Workday, including HR business processes (e.g., benefits, performance/talent, recruiting).
• Ability to generate Workday reports.
• Understanding of Workday HCM concepts (e.g., position management, organizations, hierarchy, supervisory organizations).
• Extensive record of delivering end-to-end, user-centered products, considering stakeholder requirements, user research, market analysis, data, customer feedback, and technical constraints or opportunities.
• Experience developing test strategies and plans, using widely accepted test methodologies or frameworks and proven analytical and problem-solving skills.
• Proven ability to facilitate collaboration across a broad audience of stakeholders and drive consensus in alignment with policies, processes, and procedures.
• Ability to provide strategy and recommendations on design and development methodologies, and leverage lessons learned from past experiences to drive continuous improvement of application and business process solutions.
• Extensive experience leading and executing technical support for Workday enhancement projects.
• Strong ability to identify opportunities for process improvement.
• Proven experience establishing strong working relationships with a wide range of team members and clients, utilizing clear and effective functional documentation skills.
• Excellent written and oral communication skills, with experience presenting technical topics in a business-oriented fashion to non-technical audiences.
• Experience working with functional groups, utilizing time management and prioritization skills to make efficient, logical decisions in rapidly changing environments.
• Ability to lead and mentor others and experience managing small- to medium-sized projects.
• Ability to support concurrent projects, prioritize competing assignments, and work under pressure with tight deadlines and frequent interruptions.
• Ability to use sound judgment in making decisions with minimal supervision.
• Ability to exercise discretion with confidential information.
• Ability to understand and work with large, complex systems.
• Experience with Microsoft Office.
• Minimum Education: Bachelor's degree in Business Administration, Statistics, Mathematics, Computer Science, Computer Information Systems or in related field(s); Combined experience/education as substitute for minimum education.
• Minimum Experience: 7 years. 5 years in information technology, HRIS administration, and/or data analytics.

Nice To Haves

• Bachelor’s degree in business administration, human resources, computer science, computer information systems or another related field.
• Eight or more years of experience in one or more of the following areas: information technology, HRIS administration, data analytics.
• Demonstrated experience supporting Workday HCM and Cornerstone OnDemand applications.
• Demonstrated experience with external collaboration tools and integrating third-party providers.
• Workday Pro Certified in at least one HCM related module.

Responsibilities

• Serving as a subject matter expert in at least one HRIS functional area and reporting capabilities.
• Collaborating with HR and centers of expertise to define complex operational requirements and design system reports that support data analytics, audit readiness, and self-service.
• Developing ad-hoc reports as needed.
• Managing individual projects and leads small to mid-sized initiatives.
• Mentoring team members by reviewing solution design, problem-solving strategies, and testing results.
• Ensuring team efforts are effective, practical, and aligned with business objectives.
• Leading or participates in the implementation of complex solutions and new functionality within the university’s HR systems, including core Human Capital Management and staffing processes.
• Ensuring data integrity while supporting strategies to enhance system performance, user experience, and data security.
• Identifying opportunities to automate and streamline processes to improve operational efficiency.
• Acting as a liaison with technical partners to resolve inquiries, review system upgrades, and evaluate upcoming functionality.
• Analyzing and recommending the adoption of new features.
• Resolving escalated and complex user requests, including cases submitted through the HR Service Center.
• Researching and implementing solutions, ensuring accurate documentation and knowledge transfer to HRIS Analysts and Service Center staff.
• Encouraging a workplace culture where all employees are valued, value others and have the opportunity to contribute through their ideas, words and actions, in accordance with the USC Code of Ethics.
• Performing other related responsibilities as requested and when necessary. The university reserves the right to add or change duties at any time.

Benefits

• To support faculty and staff well-being, USC provides benefits-eligible employees with a broad range of benefits and perks to help protect their and their dependents’ health, wealth, and future. These benefits are available as part of the overall compensation and total rewards package. You can learn more about USC’s comprehensive benefits here .

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees