UKG Senior HRIS Analyst, Advanced Scheduler - Remote

Tufts Medicine

6d•$91,879 - $117,150•Remote

About The Position

The Senior Information Systems Analyst UKG serves as Tufts Medicine’s senior technical and functional expert for UKG, with a strong emphasis on UKG Advanced Scheduler and workforce management optimization across the health system. This role leads complex system initiatives, drives continuous improvement, and partners with operational and clinical stakeholders to ensure UKG supports staffing and labor efficiency, compliance, and reduction of cost to the organization. Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. The health system is the principal teaching affiliate for Tufts University School of Medicine. The strong relationship between Tufts Medicine and Tufts University School of Medicine is evident in our governance, academic and research structure. Tufts Medicine is comprised of the following clinical entities: · Tufts Medicine Professional Group (TMPG) · Tufts Medicine Integrated Network (TMIN) · Tufts Medical Center · Lowell General Hospital · MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford · Tufts Care at Home This role focuses on supporting the design, development, and implementation of human resource programs and policies, including recruitment, training and development, compensation and benefits, mobility, talent acquisition, diversity, talent management & organization development and employee/labor relations. In addition, this role focuses on performing the following People Technology Solutions: vendor partnership relationship and integrations, configuring, maintaining, and auditing current configuration. Also, maintains employee records for accuracy for payroll and applicable integrations. Also prepares statistical summaries, dashboards and ad hoc reports. This role also ensures that People Technology Solutions are fully tested, operational, and connected to Tufts Medicine’s strategies. A professional individual contributor role that may direct the work of other lower level professionals or manage processes and programs. The majority of time is spent overseeing the design, implementation or delivery of processes, programs and policies using specialized knowledge and skills typically acquired through advanced education. A senior level role that requires advanced knowledge of job area typically obtained through advanced education and work experience. Typically responsible for: managing projects / processes, working independently with limited supervision, coaching and reviewing the work of lower level professionals, resolving difficult and sometimes complex problems. This position maintains the assigned Human Resources Information System (HRIS) to ensure data integrity, report development, system maintenance and more. Responsible for ensuring that HRIS is maintained with current and accurate employee data as it relates to user access, organizational hierarchies, communication templates, integrations and more. Responsible for designing, developing, and supporting assigned applications. Responsible for the operation and maintenance of the activities necessary to ensure the timely production and dissemination of accurate reports, data and management information. Acts as the liaison between the data/information customers to provide specification requirement development support, consultation, and analysis for data/information needs. Responsible for project-based analysis and reporting projects and executive ad hoc report requests. Provides organizational support through analytics using programming, conducting research and participating as a project team leader/member.

Requirements

Bachelor’s degree in Information Systems, Computer Science, HR Management, Business, Healthcare Administration, or related field AND Five (5+) years of progressive more responsible and complex experience supporting UKG (Dimensions or WFC), with a strong emphasis on integrations AND Three (3+) years of hands-on experience with the Boomi Platform OR; Associate’s degree in Information Systems, Computer Science, HR Management, Business, Healthcare Administration, or related field AND Seven (7+) years of progressive more responsible and complex experience supporting UKG (Dimensions or WFC), with a strong emphasis on integrations AND Five (5+) years of hands-on experience with the Boomi Platform.
Hands-on experience with UKG API frameworks, file-based integrations (CSV/XML/JSON), SFTP processes, and automated data workflows.
Strong understanding of HR data structures, workforce management data models, and payroll/timekeeping dependencies.
Significant knowledge of the Human Resource function.
Skills in process improvements relative to Human Resource operations.
Strong analytical skills with the ability to complete high priority projects and activities with time-sensitive deadlines.
Proven ability to troubleshoot complex technical issues, analyze log files, and interpret error codes.

Nice To Haves

UKG Pro or Dimensions integration certifications.
Experience with Mulesoft, SnapLogic, or other middle-tier integration platforms.
Familiarity with SQL, relational databases, or scripting languages used for data transformation.
Experience supporting ERP or HR technology ecosystems in a large healthcare system.
Seven (7+) years of direct experience supporting UKG (Dimensions or WFC), with a strong emphasis on integrations.
Experience in a healthcare system or highly regulated environment.

Responsibilities

Serves as the subject-matter expert for UKG inbound and outbound integrations, including file-based interfaces, API-driven data exchanges, event-based integrations, and SFTP processes.
Maintains, monitors, and troubleshoots all UKG interfaces to ensure timely and accurate data transmission across HR, Payroll, Finance, and clinical systems.
Partners with IT and vendors to design, test, implement, and optimize integration workflows, ensuring scalability and adherence to Tufts Medicine’s integration architecture.
Leads root-cause analysis on integration failures and partner on long-term solutions to prevent recurring issues.
Configures and maintains UKG modules that interact with integrations (e.g., Timekeeping, Accruals, Person Data, Job Data).
Supports UKG release management including testing integrations against new features, patches, and upgrades.
Ensures data mapping, data transformations, event triggers, and interface schedules align with business processes and security requirements.
Maintains documentation of integration designs, file layouts, data dictionaries, and workflow diagrams.
Serves as a liaison between HR Technology, IT, Payroll, HR Operations, Finance, and clinical departments to understand data needs and system dependencies.
Leads requirements gathering sessions for new data feeds, interface enhancements, and system-to-system connectivity.
Collaborates with vendors (including UKG) to resolve complex issues and launch new connections or file exchanges.
Supports data governance efforts by ensuring accurate, secure, and compliant data movement across systems.
Validates data accuracy through regular audits, reconciliation processes, and quality checks.
Upholds HIPAA, SOC, and other regulatory standards related to data privacy and security.
Maintains integration-related SOPs, change-control documentation, and support ticket records.
Assists in building and maintaining reporting datasets and extracts tied to integration outputs.
Partners with HR and business analytics teams to ensure data consistency across reporting sources.
Supports the creation of dashboards or audit tools that monitor integration health and data volume trends.
Provides guidance to HRIS Analysts on technical troubleshooting, testing practices, and system best practices.
Serves as an escalation point for integration-related support issues.
Contributes to team knowledge-sharing, training materials, and documentation improvements.