Senior HR Shared Services Center Advisor (Payroll)
About The Position
To serve as a product lead and subject matter expert for an assigned Human Resources (HR) SSC Payroll Department, providing operational support to the organization. Ensure resolution of complex issues, recommend channel enhancements, and assist in developing metrics in coordination with HR SSC leadership. Serve as trusted advisor to NFCU employees by responding to HR SSC Payroll related requests and inquiries and providing guidance to internal/external customers. Identify, research and resolve issues/discrepancies, and review and processes. Partner with assigned HR and Business Unites to operationalize strategy and provide recommendations for continuous operational improvement while leveraging expertise to guide and mentor junior HR SSC staff.
Responsibilities
- Serve as a product lead and subject matter expert for an assigned Human Resources (HR) SSC Payroll Department
- Provide operational support to the organization
- Ensure resolution of complex issues
- Recommend channel enhancements
- Assist in developing metrics in coordination with HR SSC leadership
- Serve as trusted advisor to NFCU employees by responding to HR SSC Payroll related requests and inquiries and providing guidance to internal/external customers
- Identify, research and resolve issues/discrepancies, and review and processes
- Partner with assigned HR and Business Unites to operationalize strategy and provide recommendations for continuous operational improvement while leveraging expertise to guide and mentor junior HR SSC staff.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
