Senior HR Generalist
About The Position
We are seeking a highly skilled Senior HR Generalist to join our dynamic People Business Partner team at Hinge Health. In this role, you will primarily support our Non R&D PBP team and be a backup for the R&D HR Generalist by supporting a defined portion of the business by executing core HR processes, supporting people initiatives, and providing foundational people guidance to managers and employees. This role builds advising capability through hands-on execution, data analysis, and exposure to employee relations, change management, and organizational processes. The Senior HR Generalist partners closely with People Business Partners (PBPs) and People COEs to deliver consistent, compliant, and employee-centric HR support. Hinge Health Hybrid Model We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
Requirements
- 5+ years of human resources experience, with at least 2 years in tech or start-up environments.
- Experience handling scenarios based on standard HR compliance, coordination, and SOPs.
- Strong operational execution and attention to detail
- Basic data analysis and reporting capability, including experience in Google Sheets and/or Excel
Nice To Haves
- Proficiency in HRIS systems such as Workday, Lattice, and Sana.
- Experience with data audits, compensation frameworks, and workforce planning.
- Foundational HR advising and problem-solving skills
- Clear written and verbal communication
- Relationship-oriented with a service mindset
- Proficiency in Workday, our HRIS system
Responsibilities
- End-to-End Employee Lifecycle: Manage the complete employee lifecycle for non-R&D client groups, from seamless onboarding through offboarding, including conducting exit meetings and processing administrative tasks like distributing Sales Incentive Agreements, ensuring employee data is accurate in Workday.
- Payroll & IT Liaison: Act as the primary point of contact for Payroll and IT, ensuring all employee transactions are processed consistently and in compliance with established procedures.
- Operational Excellence & Compliance: Maintain operational trackers and ensure process readiness across key HR cycles (e.g., onboarding, performance, attrition). Oversee the execution of HR programs and processes to maintain regulatory compliance, minimize legal risk, and uphold foundational knowledge of Employment Law and Employee Relations.
- Cross-Functional Collaboration: Partner with teams such as Legal, PCX (People, Culture, Experience), People Operations, Talent Acquisition, and Total Rewards to inform policy adjustments and drive organizational effectiveness.
- Data-Driven Insights: Analyze basic data trends (e.g., engagement themes, turnover) within supported client groups to inform the bi-annual Talent Insights executive summary and fulfill requests from the PBP team.
- Strategic Program Support: Understand the link between HR programs and the broader company strategy. Support change management initiatives, including communication and training logistics, and troubleshoot employee concerns during transitions.
- Management Guidance and Coaching: Provide day-to-day guidance to line management and begin coaching on simple employee relations and performance management scenarios using established frameworks, building trust through consistency.
- HR Support & Inquiry Resolution: Serve as a primary contact for employees and managers, handling HR-related questions, resolving Tier 2 HR tickets and working alongside AI agents.
- System Expertise: Act as a system expert for core People tools (e.g., Workday, Lattice, CultureAmp), creating, building, and problem-solving within these platforms.
- Departmental/Team Improvement: Participate in the development of People and PBP goals, objectives, and systems. Assist in evaluating the People Team’s results against established goals, and recommend new approaches, policies, and procedures for continuous improvement in efficiency and service delivery.
Benefits
- Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
- Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
- Modern life stipends: Manage your own learning and development
- Grow with us through discounted company stock through our ESPP with easy payroll deductions.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
