Senior HR Colleague Relations Partner (Investigations Focus)

Trinity Health • Plymouth, IN

13d • Onsite

About The Position

This position will spend at least 3 days per week in our Mishawaka center with occasional travel to the Plymouth facility. This role is 95% investigations. Investigations experience is a hard requirement. The Senior Colleague & Labor Relations Partner at St. Joseph's Medical Center in Mishawaka, IN contributes to the development, implementation and management of colleague relations strategies, philosophies, processes and programs. Regularly interacts and consults with Saint Joseph Health System (SJHS) management and regional Colleague COE leadership to collectively manage, resolve and trend colleague relations matters, including planning and conducting high risk and complex investigations and responding to complex and sensitive internal and external party complaints.

Requirements

• Must possess knowledge of state and federal laws, regulations and requirements related to HR and colleague relations, colleague dispute resolution, and fostering a positive colleague working environment as normally acquired through completion of a Bachelor’s degree in Human Resources Management, Business Administration or a related field, with five (5) or more years of related experience; or equivalent combination of education and experience.
• Advanced knowledge of employment laws and their application in operating environments is required.
• Ability to respond to variable situations requiring analytical, interpretive, evaluative and constructive thinking abilities.
• Strong logical and deductive reasoning abilities.
• Ability to effectively collect and synthesize data and information from disparate sources to make investigative findings and recommendations for remediation of issues.
• Ability to support a change management and process improvement work environment.
• Ability to identify and implement innovative ways to deliver higher value programs and services more efficiently and effectively.
• Demonstrated interpersonal skills and communication both written and verbal with proven ability to interact effectively with multiple levels of the organization.
• Proven customer-service orientation.
• Ability to know, understand, and anticipate customer requirements and exercise judgment in meeting reasonable expectations.
• Ability to continuously learn and seek personal and professional growth opportunities to build credibility with customers, peers and team members.
• Ability to model behavior that enables and encourages an environment filled with teaming and knowledge sharing to support colleague engagement, professional development and personal growth within the team.
• Ability to handle, prioritize, and appropriately delegate competing and multiple tasks/projects in a timely and organized manner.
• Must be discrete and maintain the highest degree of confidentiality with extremely sensitive information and data.
• Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.
• Must be able to set and organize own work priorities, and adapt to them as they change frequently.
• Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles.
• Must be able to travel to the various Trinity Health sites as needed (up to 10% of the time).
• Must possess the ability to comply with Trinity Health policies and procedures.

Nice To Haves

• Master's degree and prior health-care experience preferred.

Responsibilities

• Model Core Values & Compliance: Consistently demonstrates the organization’s mission and values while adhering to all laws, regulations, and policies related to patient health, safety, and medical information.
• Expert Guidance on Colleague Relations: Provides specialized consultation to management on complex, high-risk colleague relations issues, including investigations, performance counseling, disciplinary actions, and accommodation matters.
• Risk Management & Collaboration: Partners with HR leadership, Legal, Risk Management, and compliance teams to ensure consistent application of policies, mitigate organizational risk, and maintain a fair and collaborative work environment.
• Program Oversight & Analysis: Monitors and measures the effectiveness of colleague relations programs through data analysis, develops remediation plans, and leads projects to improve workplace practices and compliance.
• Training & Strategic Support: Conducts colleague relations training (e.g., Just Culture), supports organizational change initiatives such as mergers and acquisitions, and co-develops protocols for fitness-for-duty and diversion monitoring.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees