Senior HR Business Partner

AAA Washington•Bellevue, WA

1d•Hybrid

About The Position

AAA Washington is seeking a Senior Human Resources Business Partner to strategically collaborate with business units and HR leadership, driving decisions and supporting company objectives. This role also focuses on process improvement across the organization through an HR lens. AAA Washington, with over 120 years of service, provides roadside assistance, discounts, travel services, and insurance. The company is committed to diversity and inclusion, encouraging employees to bring their full selves to work. It is consistently ranked as one of the Best Places to Work by Puget Sound Business Journal, offering work-life balance, hybrid and remote options for corporate roles, and competitive benefits.

Requirements

Bachelor’s Degree (BA) in business, human resources, or related experience.
5+ years of progressive experience in human resources.
Knowledgeable in all organizational practices and HR confidentiality standards.
Knowledgeable in MS Office tools and HCM database systems.
Ability to adjust style and approach to suit situations that involve rapidly changing tasks, shifting priorities, and simultaneous demands.
Ability to communicate clearly and professionally both verbally and in writing, including effective use of listening skills.
Ability to notice discrepancies and inconsistencies in available information.
Skilled in establishing rapport and gaining the trust of others as well as the ability to build relationships for potential business and other positive actions.
Skill in working independently and following through on assignments with minimal direction.
Ability to establish and maintain cooperative working relationships.
Ability to manage multiple projects and requests from various people at any given time and act independently.
Skilled in using appropriate interpersonal styles to relate positively to others and reduce conflict.

Nice To Haves

1+ year in travel or insurance industry preferred.
SHRM-CP or PHR certification preferred.

Responsibilities

Responsible for all aspects of the employee life cycle for the assigned business unit, including recruitment, onboarding, performance management, employee relations, compensation, leave management, employee recognition and development, HR processes, procedures, and operations.
Oversees process creation for HR systems and practices, utilizing continuous improvement knowledge, metrics and data.
Collaborate with HR leadership on complex projects such as policy, compensation or systems implementations.
Responsible for analyzing business unit data to identify trends and recommend solutions to improve performance, retention, and employee experience.
Ensures data integrity of all HR related transactions in HRIS and related systems.
Collaborates with HR leadership to develop recommendations and assists with the implementation of assigned HR program areas and strategies, playing a key role in streamlining HR processes and leading projects as assigned.
Maintains in-depth knowledge of legal requirements related to employees, reducing legal risks, and ensuring regulatory compliance.
Partners with the legal department as needed.
Participates in development of strategic plan, annual goals, and performance metrics related to diversity, equity, and inclusion; evaluates and monitors metrics to ensure goals and objectives are being met and communicates outcomes.
Responsible for advising and providing guidance to HR team and business unit leaders on complex HR issues.
Provide mentorship and coaching to HR Business Partners on advanced employee relations situations.