Senior HR Business Partner
About The Position
The Senior HR Business Partner plays a key role on WatchGuard’s global Human Resources team by providing strategic and operational HR support to our Americas workforce. This role partners closely with employees and managers, delivers critical HR programs, and upholds compliance across multiple HR functions. This position is an in-office role in Miami, FL and reports to the Director of HR, Americas. The following are the Key Responsibilities for the role: Benefits & 401(k) Administration Serve as the US benefits administration system owner. Lead annual open enrollment, ensuring accurate employee communication and seamless execution. Manage ongoing benefits transactions and life event changes. Administer 401(k) plan processes, including reconciliations, enrollments, annual audits, and compliance testing. Manage US leave programs, including FMLA, parental leave, medical leaves, and other statutory programs. Employee Relations & Compliance Lead & partner with the Americas team on employee relations activities, including conflict resolution, investigations, and disciplinary actions. Participate in employee meetings related to performance, conduct, and terminations. Maintain compliance with federal, state, and local employment laws. Review and recommend updates to policies and workflows to support compliance and efficiency. Onboarding & Offboarding Own and manage the onboarding and offboarding processes within the HRIS. Ensure smooth transitions for new hires and exiting employees, collaborating cross-functionally as needed. Cultivate an outstanding employee experience through responsive, high-quality HR support. Serve as a trusted advisor to managers on people-related matters, organizational needs, and HR best practices. HR Operations, HRIS, and Reporting Maintain and optimize HRIS data accuracy and serve as the point of contact for employee information and compensation updates. Generate monthly people metrics, including headcount and turnover, providing insights to support decision‑making. Support global people data consistency and reporting needs. General HR Program Support Support compensation, performance management, employee engagement, and learning & development programs. Support employee visa and work permit applications in the US and Canada, ensuring compliance with immigration and employment laws. Perform other HR duties as assigned in a fast‑paced and evolving environment.
Requirements
- 5-7 years of HR generalist experience.
- Solid understanding of US employment laws, with multi‑state experience preferred.
- Experience with immigration administration in the US and Canada
- Strong customer focus and interpersonal communication skills.
- High attention to detail and organizational skills.
- Demonstrated integrity, professionalism, and ability to maintain confidentiality.
- Proficiency using MS Excel and comfort working with people data.
- Ability to learn new systems quickly and experience with HRIS platforms (BambooHR experience a plus).
- Strong problem‑solving and conflict‑resolution abilities.
- Eagerness to learn and thrive in a dynamic, collaborative environment.
- Ability to both follow established processes and identify opportunities for improvement.
Nice To Haves
- Bilingual (English and Spanish) preferred.
- BambooHR experience a plus
Responsibilities
- Serve as the US benefits administration system owner.
- Lead annual open enrollment, ensuring accurate employee communication and seamless execution.
- Manage ongoing benefits transactions and life event changes.
- Administer 401(k) plan processes, including reconciliations, enrollments, annual audits, and compliance testing.
- Manage US leave programs, including FMLA, parental leave, medical leaves, and other statutory programs.
- Lead & partner with the Americas team on employee relations activities, including conflict resolution, investigations, and disciplinary actions.
- Participate in employee meetings related to performance, conduct, and terminations.
- Maintain compliance with federal, state, and local employment laws.
- Review and recommend updates to policies and workflows to support compliance and efficiency.
- Own and manage the onboarding and offboarding processes within the HRIS.
- Ensure smooth transitions for new hires and exiting employees, collaborating cross-functionally as needed.
- Cultivate an outstanding employee experience through responsive, high-quality HR support.
- Serve as a trusted advisor to managers on people-related matters, organizational needs, and HR best practices.
- Maintain and optimize HRIS data accuracy and serve as the point of contact for employee information and compensation updates.
- Generate monthly people metrics, including headcount and turnover, providing insights to support decision‑making.
- Support global people data consistency and reporting needs.
- Support compensation, performance management, employee engagement, and learning & development programs.
- Support employee visa and work permit applications in the US and Canada, ensuring compliance with immigration and employment laws.
- Perform other HR duties as assigned in a fast‑paced and evolving environment.
Benefits
- Comprehensive benefits plan including medical, dental, vision, disability, and life insurance
- Healthcare FSA
- FSA with employer contribution
- 10 paid holidays
- 10 days of paid annual leave
- 9 days of paid sick time
- Paid parental leave
- 401(k) with employer match
- Education assistance program
- Dependent Care FSA match
- Adoption assistance
- Fertility care support
- Backup care for family and pets
- A growing network of employee resource groups
- Employee referral program
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
