Senior HR Business Partner - Sales, Marketing & Performance

Recurly•Broomfield, CO

About The Position

The Opportunity Recurly is at an inflection point in its growth. As we continue to scale revenue growth globally and mature how we operate, we’re hiring a Senior HR Business Partner to play a critical dual role: Act as the embedded HRBP for our Sales and Marketing organizations (approximately 60% of the role), and Take company-wide ownership for evolving how we approach performance management and employee engagement (approximately 40% of the role). This role combines senior GTM HR partnership with enterprise-wide ownership of performance and engagement — the scope is intentionally broader than a traditional HRBP role. This is a high-impact, highly visible role reporting directly to the CHRO, designed for a hands-on, commercially minded HR leader who thrives in growth-stage environments and enjoys building pragmatic people systems that leaders actually use. What You’ll DoHR Business Partner – Sales & Marketing (≈60%) You will serve as a trusted advisor to leaders across Sales and Marketing, supporting teams that include AEs, SDRs, RevOps, Product Marketing, Demand Generation, Brand, and Communications. Key responsibilities include: Partner closely with Sales and Marketing leaders to translate business priorities into people strategies that drive performance and growth. Coach senior leaders and managers on org design, role clarity, performance expectations, talent decisions, and change management. Support workforce planning, succession planning, and team scaling in line with GTM strategy. Provide hands-on guidance on employee relations, performance concerns, promotions, and exits, ensuring consistency, fairness, and compliance. Build strong manager capability in feedback, goal-setting, and performance differentiation—particularly in fast-paced, quota-driven environments. Act as a thought partner during periods of change, including leadership transitions, org redesigns, or shifts in go-to-market strategy. Company-Wide Performance Management & Engagement (≈40%) You will own and evolve Recurly’s approach to performance management and engagement, ensuring it scales with the business while remaining clear, fair, and human. This includes: Leading the design and continuous improvement of Recurly’s performance management framework (goal-setting, reviews, ratings where applicable, and calibration). Partnering with the CHRO and executive team to strengthen alignment between performance outcomes, compensation, and promotion decisions. Driving consistency and quality in how managers set expectations, assess performance, and deliver feedback across the company. Owning the engagement listening strategy (e.g., engagement surveys, pulse checks), from design through insight generation. Translating engagement and performance data into clear themes and actionable recommendations for leaders. Supporting leaders and managers in turning insights into meaningful, sustained action. Measuring impact over time and continuously refining approaches based on what’s working (and what isn’t). What Success Looks Like Within 6 months: Recognized as a trusted HR partner by Sales and Marketing leadership. Deep understanding of Recurly’s GTM model, performance culture, and people challenges. Clear diagnosis of what’s working and what needs to evolve in performance management and engagement. Within 12 months: A more consistent, credible, and manager-friendly performance management cycle. Improved confidence among leaders in performance outcomes and talent decisions. Engagement insights that are clearly understood and actively addressed by leaders. Stronger manager capability in feedback, coaching, and performance differentiation. What We’re Looking For

Requirements

7–10+ years of progressive HR experience, including significant time as an HR Business Partner in a high-growth SaaS or technology environment.
Direct experience supporting Sales and/or Marketing organizations.
Demonstrated ownership of performance management processes beyond administration—design, evolution, and change management.
Strong coaching and influencing skills, with the ability to challenge leaders constructively.
Comfort operating with ambiguity and building structure where none exists.
Solid understanding of US employment practices; experience supporting global teams is a plus.

Nice To Haves

Experience working in distributed or international organizations.
Familiarity with modern HR tech platforms (e.g., Lattice, CultureAmp, similar).
Experience scaling people practices from mid-stage to later-stage growth.

Responsibilities

Partner closely with Sales and Marketing leaders to translate business priorities into people strategies that drive performance and growth.
Coach senior leaders and managers on org design, role clarity, performance expectations, talent decisions, and change management.
Support workforce planning, succession planning, and team scaling in line with GTM strategy.
Provide hands-on guidance on employee relations, performance concerns, promotions, and exits, ensuring consistency, fairness, and compliance.
Build strong manager capability in feedback, goal-setting, and performance differentiation—particularly in fast-paced, quota-driven environments.
Act as a thought partner during periods of change, including leadership transitions, org redesigns, or shifts in go-to-market strategy.
Leading the design and continuous improvement of Recurly’s performance management framework (goal-setting, reviews, ratings where applicable, and calibration).
Partnering with the CHRO and executive team to strengthen alignment between performance outcomes, compensation, and promotion decisions.
Driving consistency and quality in how managers set expectations, assess performance, and deliver feedback across the company.
Owning the engagement listening strategy (e.g., engagement surveys, pulse checks), from design through insight generation.
Translating engagement and performance data into clear themes and actionable recommendations for leaders.
Supporting leaders and managers in turning insights into meaningful, sustained action.
Measuring impact over time and continuously refining approaches based on what’s working (and what isn’t).

Benefits

As a full-time employee, Recurly offers competitive benefits programs, perks and options designed to fit your needs and the needs of your family.
We offer medical, dental and vision benefits and a menu from which to choose options that work best for you and eligible dependents.
We also offer life insurance, short and long-term disability, hospital indemnity, critical illness coverage, employee accident protection, health savings account (HSA) with company contribution & flexible spending account (FSA) options, employee assistance program, Legal and Pet Insurance.
401(k) Retirement Plan and company match
Company equity
Flex Time Off
Company Events
Training/Development
Tuition reimbursement
Commuter benefits
Volunteer opportunities
Monthly internet stipend