Senior Hospital Operations Specialist

Johnson & Johnson•West Chester, PA

18h•$79,000 - $127,650

About The Position

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech Johnson & Johnso Medtech is recruiting for a Senior Hospital Operations Specialist, Commercial Operations Sales Support, located in West Chester, PA, Raynham, MA and Palm Beach Gardens, FL. On October 14, 2025, Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. It is anticipated following conclusion of the transaction, you would be an employee of DePuy Synthes, and your employment would be governed by Orthopaedics employment processes, programs, policies, and benefit plans. Details of any planned changes would be provided to you by Orthopaedics at an appropriate time and subject to any necessary consultation processes. The Hospital Operations Sales Support team has responsibility to develop and deploy strategies in collaboration with Field Sales to enable sales growth objectives by ensuring appropriate resources are available and balanced throughout the US market. The team supports Field Sales Management in achieving optimal inventory efficiency. In support of efficient inventory management to support sales growth, this role is responsible for providing advanced analytics and insights to Sales Leadership. The role directly contributes to achieve sales and commercial objectives and has a high level of interaction with Sales Leadership at multiple levels. The role will lead and support projects through effective leadership.

Requirements

Bachelor’s Degree required
Minimum of 4 years business experience in Logistics, Finance, Marketing, Manufacturing, Commercial Operations, Sales, Inventory Management and/or related experience
Successful experience with leading and coordinating projects across multiple teams and partners
Creative problem-solving skills
Strong history of applying sophisticated Excel and Microsoft office applications
Utilization of analytical tools such as Tableau, Qlik or Power BI
Excellent communication skills, both written and verbal
Ability to effectively develop and present presentations
Strong experience working with cross-functional teams
Experience in data management, analysis and visualization with proven track record to connect the analysis to insights that inspire action
Ability to work independently and collaborate effectively with various levels of management and stakeholders
Experience in field sales communication and interactions
Domestic travel up to 25%

Nice To Haves

Ability to apply Excel at an advanced level (macros, linking of files) to inventory analysis
Experience with using systems to support set requests, reallocation and deployment for New Product Introductions and competitive conversion activities
Experience with process improvement
Experience with inventory management and sales analysis strongly preferred
Experience with SAP, Optimizer and/or SalesForce software
Experience in Medical Device industry

Responsibilities

Develop and deploy strategies in collaboration with Field Sales to enable sales growth objectives by ensuring appropriate resources are available and balanced throughout the assigned accounts and field territories.
Identify analytical needs of US Sales leadership and work collaboratively to provide valuable, impactful insights and clear communication.
Coordinate and lead inventory rebalance and pullback opportunities
Coordinate NPI launches and new set deployments to assigned accounts and appropriate FSN locations
Proactively identify new insights to support business decisions and sales operation needs
Use analytic skills, latest available data sources and insights to drive data-driven decision making with Sales Leadership to achieve optimal inventory levels
Manage support requests from the FSO
Develop and support of Field Sales Systems that drive efficiencies in the end-to-end Sales Process
Perform data mining activities and analysis for sales and inventory stakeholders
Support Commercial strategy implementation by guiding applicable sales teams through process change management, as appropriate
Provide mentorship to other team members and transfer knowledge across departments, operating companies, etc.
Other administrative tasks as required by the internal team

Benefits

The anticipated base pay range for this position is $79,000 to $127,650
The Company maintains highly competitive, performance-based compensation programs.
Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/ performance year. Bonuses are awarded at the Company’s discretion on an individual basis.
Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
Employees are eligible for the following time off benefits: · Vacation – up to 120 hours per calendar year · Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year · Holiday pay, including Floating Holidays – up to 13 days per calendar year · Work, Personal and Family Time - up to 40 hours per calendar year
For additional general information on Company benefits, please go to: https://www.careers.jnj.com/employee-benefits

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume