Senior Home Base Coordinator

Prometheus Real Estate Group•San Mateo, CA

1d•$33 - $40

About The Position

We are focused on Good Living for the Greater Good. This means providing a true sense of home and belonging for our Neighbors and Prometheans and giving our time and resources to bring positive change locally and beyond. It also means supporting you in your career goals with the very best working experience, and that starts with us having fun in the work we do together. Some companies call them “Property Administrators”, but at Prometheus our Home Base Coordinators do so much more. Our Senior Home Base Coordinators focus on the administration of multiple properties, and your role is a constant blend of: Financial Administration – Whether it is managing rent collections, reviewing ledgers, processing final account statements, or tracking invoices, you are on top if it all. You make every detail count and count every detail. Leasing Administration - You will provide support to the leasing team in qualifying future Neighbors - verifying applications, performing credit investigations, creating all associated documentation accompanying the rental agreements, and recertifications specifically related to Below Market Rate Housing or similar. Customer Service – You are a problem solver that makes renting easy. When Neighbors have questions about policies or deposit charges, you help them find the answers. When the office gets busy, you are the first one to jump in and answer the phones and provide support to the leasing team in qualifying future Neighbors.

Requirements

Passion for working in a customer service
Working knowledge of housing rental laws & ordinances
Enjoy solving problems
Team Oriented
Communicator
Entrepreneurial
Passionate
Self-Starter
Creative
Principled
Brand Ambassador
High school diploma or general education degree (GED) is required

Nice To Haves

A Bachelor’s degree is preferred

Responsibilities

Managing rent collections
Reviewing ledgers
Processing final account statements
Tracking invoices
Verifying applications
Performing credit investigations
Creating all associated documentation accompanying the rental agreements, and recertifications specifically related to Below Market Rate Housing or similar
Answering phones
Provide support to the leasing team in qualifying future Neighbors
Answering Neighbor questions about policies or deposit charges

Benefits

Medical; Vision; Dental:100% Company-paid plans (including eligible dependents) and affordable buy-up options
Life insurance; Accidental Death & Dismemberment Insurance; Long Term Disability
Behavioral Health Program Accessible 24/7
Tax-Free Flexible Spending Accounts
401(K) Retirement Plan with Employer Matching
Recognition & Rewards Program (Torch)
Vacation: 10 days per year with accrual increasing over time
Anniversary Vacation: 40-hour Vacation Granted at Tenured Milestones
Sick Leave: 9 days per year
12 paid holidays, including your birthday!
Paid Volunteer Time
Tenured-based Housing discounts
Educational Assistance, Tuition Reimbursement