Senior Health Program Coordinator

Health Research, Inc. • Menands, NY

7d • $73,627 - $73,627

About The Position

The Senior Health Program Coordinator will be responsible for contributing to the coordination of activities within the Client Service Unit. Duties will include: serving as a resource regarding the day to day routine operations of Unit activities and maintaining the in-depth manual of standardized Policy and Procedures, which details the daily tasks of Unit staff; conducting and monitoring quality assurance activities, including, but not limited to: hotline phone monitoring, external quality assurance initiatives, file documentation reviews, yearly external and quarterly internal audit reviews; reviewing and providing technical assistance regarding eligibility, health insurance issues, provider reimbursement and the coordination of multiple health care coverage programs; reviewing pharmacy exception requests and communicating with participants, pharmacies, and physicians to meet the medication needs of participants; contributing to the development of a performance based evaluation system to measure and document orientation and ongoing evaluation activities with existing and new staff. Other appropriate related duties as assigned.

Requirements

• Bachelor's degree in public health or a related field and two years of experience contributing to the coordination of program activities in a public health, health, health regulatory, or human services related program; OR an Associate's degree in a related field and four years of such experience; OR six years of such experience.
• A Master's degree in a related field may substitute for one year of experience.
• Valid and unrestricted authorization to work in the U.S. is required.
• The selected candidate must reside within a reasonable commuting distance of the official work location specified in the job posting and must also be located in or willing to relocate to one of the following states: New York, New Jersey, Connecticut, Vermont, or Massachusetts, prior to hire.
• Compliance with funding requirements such as time and effort reporting, grant deliverables, and contract deliverables, is required.

Nice To Haves

• Experience providing professional services to people living with HIV/AIDS.
• At least two years of experience supervising staff in a health care, public health, health/human service and/or health regulatory program or community-based organization.
• At least one year of experience performing quality assurance activities, including the development, implementation and oversight of policies and procedures.

Responsibilities

• serving as a resource regarding the day to day routine operations of Unit activities and maintaining the in-depth manual of standardized Policy and Procedures, which details the daily tasks of Unit staff
• conducting and monitoring quality assurance activities, including, but not limited to: hotline phone monitoring, external quality assurance initiatives, file documentation reviews, yearly external and quarterly internal audit reviews
• reviewing and providing technical assistance regarding eligibility, health insurance issues, provider reimbursement and the coordination of multiple health care coverage programs
• reviewing pharmacy exception requests and communicating with participants, pharmacies, and physicians to meet the medication needs of participants
• contributing to the development of a performance based evaluation system to measure and document orientation and ongoing evaluation activities with existing and new staff
• Other appropriate related duties as assigned.

Benefits

• Health, dental and vision insurance - Several comprehensive health insurance plans to choose from
• Flexible benefit accounts - Medical, dependent care, adoption assistance, parking and transit
• Generous paid time off - Paid federal and state holidays, paid sick, vacation and personal leave
• Tuition support - Assistance is available for individuals pursuing educational or training opportunities
• Retirement Benefits - HRI is a participating employer in the New York State and Local Retirement System and offers optional enrollment in the New York State Deferred Compensation Plan. HRI provides a postretirement Health Benefits Plan for qualified retirees to use towards health insurance premiums and eligible medical expenses
• Employee Assistance Program - Provides educational and wellness programs, training, and 24/7 confidential services to assist employees, both personally and professionally

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees