About The Position

The Senior Global Events Technical Lead plays a critical role in supporting the company's digital and live events. This individual will be the owner and primary point of contact for all technical support and will be responsible for leading the technical execution of digital/virtual, live and hybrid events, including high-profile events that connect leadership with global audiences, board meetings, earnings calls, and employee broadcasts. With a global scope and direct interaction with senior executives, the role demands professionalism, operational excellence, meticulous attention to detail, technical competence and exceptional interpersonal skills. The successful candidate will ensure that every event is conducted professionally, maintaining the highest level of execution and technical support, in partnership with our Global Communication Team.

Requirements

  • Minimum of five years of hands-on experience managing A/V technology, video conferencing platforms and associated equipment required for live, virtual and hybrid events in a global professional environment.
  • Vendor / Supplier management experience.
  • Proficiency in virtual event platforms and broadcast technologies including MS Teams Townhall, Webex and Zoom.
  • Demonstrate exceptional emotional intelligence, discretion, and professionalism when engaging with high-profile individuals
  • Exhibit a collaborative mindset and proactive approach to problem-solving and stakeholder engagement
  • Exceptional communication and interpersonal skills with confidence in engaging senior executives and board members
  • Strong project management skills with the ability to manage multiple priorities and maintain composure under pressure.
  • Must be legally able to work in the U.S. without requirement of any type of visa sponsorship or transfer now or at any time in the future.

Nice To Haves

  • CMP (Certified Meeting Professional), CTS (Certified Technology Specialist), or equivalent preferred.
  • ITILv4 or similar process-oriented certifications preferred.

Responsibilities

  • Event Delivery & Execution Lead end-to-end technology planning and delivery in support of Global Communications Team requirements.
  • Develop and maintain a "Global Event Technical Playbook" providing consistent standards and procedures for all event types.
  • Manage logistics, technical setup, operation, and support for live, hybrid, and virtual events.
  • Operate AV equipment including sound, projection, lighting, cameras, and streaming tools.
  • Act with urgency and composure to troubleshoot and quickly resolve issues during live events to minimize disruption.
  • Stakeholder Engagement and Collaboration Act as a trusted advisor and liaison across departments to ensure stakeholder alignment and satisfaction.
  • Work closely with internal stakeholders (executives, comms, facilities) to define event requirements.
  • Coordinate with external vendors and service providers for equipment, staging, and logistics.
  • Support event planning, scheduling, and rehearsal activities.
  • Production and Technical Proficiency Coordinate with AV/IT teams to ensure flawless technical execution of live, hybrid and virtual events.
  • Manage the setup and operation of video recording and conferencing platforms and event hosting platforms such as Microsoft Teams, Webex, Zoom, VIMEO and other enterprise-grade broadcast tools.
  • Ensure high-quality audio-visual production for both in-person and remote participants.
  • Stay current with emerging technologies and best practices in event delivery.
  • Configure and operate AV systems (Biamp, Shure, Logitech, Cisco, etc.).
  • Ensure equipment is tested, maintained, and optimized for performance.
  • Quality, Standards and Metrics Ensure all events are delivered to a high professional standard.
  • Maintain technical documentation, equipment inventories, and best practices.
  • Analyze event performance and stakeholder feedback to drive continuous improvement.
  • Travel and On-Site Management Travel globally (20%) to oversee event execution and ensure high standards are maintained.
  • Provide on-site leadership, coordination, and troubleshooting during live events.

Benefits

  • Private health care effective day 1 of employment
  • Life and accident insurance
  • Paid Time Off (Holidays, Vacation, Designated time off, Parental leave)
  • Relocation assistance may be available
  • Learning and development opportunities
  • Discount programs with various manufacturers and retailers
  • Recognition for innovation and excellence
  • Opportunities to give back to the community
  • Tuition Reimbursement
  • Adoption Assistance
  • Fertility Coverage

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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