Senior Gift Processing Coordinator

UNITED STATES SOCCER FEDERATION 1 • Atlanta, GA

4d

About The Position

Working as part of the Advancement team and reporting to the Director, Advancement Operations, the Senior Gift Processing Coordinator, is responsible for the recording and processing of all donations and ensuring all gifts are promptly and accurately entered, receipted, and acknowledged. Creating and updating donor records, writing, and generating reports, and lists, and ensuring data integrity and compliance with applicable laws and US Soccer gift acceptance policies.

Requirements

• Bachelor’s degree or higher in Business Administration or related field.
• Demonstrated experience using Salesforce required.
• Minimum 4 years of gift processing and/or accounts receivable experience with a proven record of accurate results and timeliness.
• Proficient with Microsoft Suite (Word, advanced Excel, Access, PowerPoint,) and Outlook.
• Solid relationship building and strong verbal and written communication skills.
• Sensitivity to needs of donors and able to manage confidential information discreetly.
• Excellent problem-solving capabilities and strong initiative to identify problems and propose solutions independently.
• Strong attention to detail and organizational skills.
• General knowledge of soccer.
• Capable of working in fast-paced and demanding environments.
• Must be able to connect “micro” details to the “macro” vision and mission.
• Ability to multi-task and prioritize a heavy workload.

Responsibilities

• Oversee the daily gift processing activities including, using various giving platforms and Salesforce for gift entry, receipts, and donor acknowledgement production.
• Demonstrated experience managing constituent data, demographic updates, gift entry, reporting, dashboards creation, gift receipts and acknowledgement letters.
• Oversee collection and opening of mail, lockbox, and bank deposit processes.
• Ensure that all pledges and gifts are processed and recorded accurately and acknowledged on a timely basis.
• Researches and evaluates all gift-related documents and data for accuracy and completeness.
• Develop process to streamline donor acknowledgement letters and ensure accuracy and timeliness.
• Manage escalated gift-related calls and data related issues as needed and collaborate with Advancement Team and other partners to resolve.
• Stays up to date on legal or other related changes impacting charitable donations and makes recommendations for improvement and compliance.
• Partner with Director, Advancement Operations to apply applicable laws, regulations, and procedures to all facets of gift processing, reporting and acknowledgement.
• Collaborate with the Director, Advancement Operations with preparations for monthly reconciliation with Finance and Accounting.
• Periodically review and update policies and procedures and ensure they are aligned with organizational gift acceptance policy and applicable laws.
• Knowledge of GAAP and AASP gift processing and gift acknowledgement best practices for non-profits.
• Ability to manage the daily workflow, conduct needs assessments, and develop plans to increase efficiency of departmental operations and process improvement.
• Assist with the gift agreement review process including documentation, proofreading, tracking, scanning, preparing for signature, distribution, and other tasks required to finalize agreements.
• Function as the subject matter expert for all gift processing systems and Salesforce.

Benefits

• U.S. Soccer offers a comprehensive compensation package, casual work environment, an inclusive culture, and an atmosphere for professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 1,001-5,000 employees