Senior Fire Alarm Technician

IMPACT FIRE SERVICES, LLC•Charlotte, NC

36d

About The Position

Established in 2009, Impact Fire Services was the vision of a group of experienced industry professionals that wanted to build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing relationships with the leading businesses in our markets. We are a full-service fire protection company, providing installation, maintenance, inspection, monitoring, and retrofit of fire safety systems. Come join a dynamic team of fire protection professionals, many of whom carry NICET and manufacturer certifications in leading brands. Impact Fire has deep experience supporting many industries including retail, healthcare, education and restaurants. Today, we operate over 30+ district offices and employ over 1,100 employees across multiple states throughout the USA. At Impact Fire Services you can learn a trade with multiple career paths in fire and life safety while benefiting from an employee focused company culture that allows you to gain mentorship and training provided by leading experts at one of the fastest growing companies in the industry. Whether you have transferable skills, prior industry experience, or are looking to start your journey, our apprenticeship programs will give you the support and knowledge you need to go further in your career. Why work with us? At Impact Fire, we are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we do. We operate with the belief that every team member plays a critical role in our success. We operate in 30+ district office locations across the United States, supporting industries ranging from retail and healthcare to education and restaurants. Please text "ImpactFire" to 512-722-7592 to connect with Ember, Impact Fire's Recruiting Assistant, to learn more about this position and the company. JOB SUMMARY: This position reports to the Fire Alarm Manager, and the Senior Fire Alarm Technician will be responsible for inspection, installation, troubleshooting, and repair of a variety of fire alarm system devices in a professional and timely manner while meeting weekly service and productivity goals. Position will also assist with the supervision of inspection, installation, and service Fire Alarm projects within the District while ensuring a high level of customer satisfaction for our Fire Alarm customers. Support the Fire Alarm Manager in the training and establishment of safe working procedures for Fire Alarm technical staff while meeting departmental objectives.

Requirements

Possess any necessary licensing and certification required by National, State and Local codes.
Minimum of 5 years related fire alarm experience.
NICET II or equivalent training from manufacturers or institutions.
Strong working knowledge of NFPA 72, related with NFPA standards, and industry standard products.
Experience in reading and interpreting blueprints, diagrams, submittals, specifications, programs schematics and operational/product manuals.
Proficiency with using PCs including working knowledge of MS Excel / Word as well as iPhone/iPad apps.
Ability to participate in on-call rotation.
Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
Willingness to travel out of town including overnight lodging.
Excellent communication and customer service skills.
Self-starter that can work with little to no supervision.
Possess a valid driver's license and driving record that meets company requirements.
Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions.

Responsibilities

Manage time to complete the maximum amount of inspections, installation, service, and repairs while maintaining a high level of quality.
Work in a safe manner as outlined by company safety procedures including the driving, personal protective equipment, and lockout/tag-out policies.
Learn and ensure compliance with all applicable industry codes.
Maintain their vehicle in accordance with company procedures and ensure it is clean and organized
Participate in and aid in the establishment and execution of productivity and technical goals.
Assist the Fire Alarm Manager to ensure the technical personnel are providing a high level of customer service.
Provide training and support to other technical personnel as well as safety compliance.
Work with the Fire Alarm Manager to develop and meet financial and operational goals.
Protect and maintain company equipment.
Perform any other tasks assigned by the Fire Alarm Manager.

Benefits

Competitive compensation
Pay is on a weekly cycle, every Friday
Career Advancement Opportunities
Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays
Company paid short and long-term disability
Immediately vested in our 401(k) company match
Full-time employees participate in our Shared Ownership Program which offers a monetary bonus aligned to the company's long-term success. This program fosters an ownership mindset and ensures that every employee meaningfully shares in the success they help create.
Exceptional guidance and support from our managers
Collaborative culture & environment
Robust training opportunities with company reimbursement upon achieving required licensing
Apprenticeship programs for fire sprinkler, fire alarm and inspection positions
Opportunity to work alongside some of the best talent in the fire protection industry