Senior Field Marketing Manager

Plain • San Francisco, CA

4d • $120,000 - $180,000 • Hybrid

About The Position

Plain is redefining customer support for the next generation of B2B companies. We’re building the fastest, most powerful platform to help companies move beyond reactive support and build true customer relationships. Some of the world’s most forward-thinking companies, like Cursor , Ashby , and Sanity , trust Plain to unify all customer interactions, enable faster team collaboration, and supercharge their workflows with AI. We’re a small, tight-knit crew with offices in SF and London. This role is hybrid with 3 days a week in our SF office. Because we work closely with our teammates in Europe, we start early, but you’ll find quiet afternoons for heads-down work. Why this role matters B2B customer support is undergoing a seismic shift. AI is transforming the way companies engage with customers, shifting support from a siloed function to a company-wide effort across Slack, Discord, and in-product experiences. Plain is leading the charge in building this new world, but redefining a category takes credibility and trust, not just features; and that’s where you come in. We’re hiring a Senior Field Marketing Manager to help us curate in-person and digital events that turn strangers into advocates and customers. You will build experiences that establishes Plain as the obvious choice for forward-thinking teams.

Requirements

• Have 2+ years of field marketing, event marketing, or similar experience at B2B startups.
• Possess hands-on experience building marketing events from scratch.
• Have exceptional organizational and project management skills: you can juggle multiple events simultaneously.
• Are excited to travel for events and on-site activations.

Responsibilities

• Plan, execute, and optimize end-to-end event marketing campaigns — including conferences, trade shows, webinars, and community activations — to drive brand awareness and lead generation.
• Collaborate cross-functionally with Sales and Marketing to align event goals with broader marketing and business objectives.
• Manage event logistics from venue selection and vendor coordination to on-site execution and post-event wrap-up.
• Develop and maintain event marketing calendars, timelines, and budgets to ensure seamless delivery of multiple simultaneous projects.
• Oversee event communications, including pre-event promotions, registration campaigns, and post-event follow-up workflows.
• Track event KPIs (attendance, engagement, leads, ROI) and generate performance reports with insights and recommendations for improvement.
• Research and evaluate sponsorship opportunities, industry conferences, and partnership events to expand brand reach.
• Stay current on event marketing trends, tools, and technologies to continuously enhance attendee experience and event impact.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed