Senior Facilities Manager

JLL•McPherson, KS

9d•Onsite

About The Position

As a Senior Facility Manager at JLL, you'll take ownership of facility operations across a diverse portfolio, ensuring seamless delivery of services that keep our clients' properties running at peak performance. This role places you at the strategic intersection of operations, client relations, and team leadership, where you'll drive excellence in facility management while fostering a culture that empowers your team to thrive. You'll oversee comprehensive facility programs including maintenance, space planning, vendor management, and capital project coordination, all while maintaining the highest standards of safety, sustainability, and cost efficiency.

Requirements

5+ years facility management experience, with at least 2 years in a senior or leadership capacity managing complex commercial properties
Excellent verbal / written communication and presentation skills.
Proven record of providing excellent internal and external customer service
Strong budget management skills with demonstrated ability to forecast, analyze, and control operational expenses across multi-million dollar facility portfolios
Knowledge of Excel and ability to analyze data.
Knowledge of Energy Reduction and Sustainability Programs.
Experience in driving OSHA compliant safety program and maintaining environmental compliance related to facility operations (Air, Water, Waste Management).
Experience in supporting compliant Environmental, Health and Safety training program related to facility management operations.

Nice To Haves

GMP facility management experience
Project management capabilities with PMP certification or equivalent experience

Responsibilities

Serve as the primary JLL Client Relationship Manager, establishing trusted partnerships with client stakeholders while managing formal and informal relationship meetings to measure and address feedback throughout the year
Champion a "Safety First" culture by leading EHS compliance initiatives, ensuring all JLL staff and third-party vendors meet safety, GxP, SLA, KPI, and regulatory requirements in GMP manufacturing environments
Provide strategic leadership and operational guidance to facilities teams, fostering employee engagement, developing talent for increased responsibilities, and maintaining effective succession planning across all direct reports
Ensure strict adherence to GMP/GLP/GDP compliance standards through completion of all required training, audit responses, critical preventive maintenance, and environmental regulations
Manage comprehensive facility operations including all IFM indirect equipment and services while understanding contract scope in detail and identifying opportunities to enhance client experience and operational efficiency
Develop and manage annual site operating budgets, delivering detailed variance analysis and periodic forecasts while effectively controlling expenses to meet or exceed savings targets with documented tracking
Support portfolio-wide standardization initiatives by consolidating vendors, standardizing service level agreements, and implementing all sourcing transitions and service level changes as required
Lead sustainability programs by actively participating in demand response, recycling initiatives, and special environmental events while promoting both client and JLL sustainability objectives
Conduct performance management processes including goal setting in Workday, mid-year and year-end reviews, and recognition programs that celebrate team and individual success
Oversee financial processes and controls including competitive bidding, change order requests, purchase order issuance, and work receipting in collaboration with Facility Coordinators and Contract Services