Senior Facilities Manager

JLL•Durham, NC

3d•$110,100 - $134,900•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Transform Facilities at JLL with your leadership experience as a Senior Facilities Manager on a technology client account. Location: Durham, NC 27703 Work Schedule: Onsite, Monday-Friday, 8:00 AM to 5:00 PM Reports to: Regional Operations Manager Estimated compensation for this position is: $110100 - $134,900+ annually What this job involves: As a Senior Facilities Manager at JLL, you'll take ownership of comprehensive facilities operations for a complex portfolio of commercial properties, ensuring exceptional service delivery that directly impacts our clients' business success. In this strategic leadership role, you'll orchestrate day-to-day building operations while developing long-term facilities strategies that align with client objectives and industry best practices. You'll lead a team of facilities professionals, manage vendor relationships, and serve as the primary point of contact for all facilities-related matters. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees, and your expertise will be instrumental in creating environments where businesses and people can thrive. This position requires a dynamic leader who can balance operational excellence with strategic planning, financial acumen with people management, and technical expertise with exceptional client service. You'll be empowered to implement innovative solutions that enhance building performance, optimize costs, and deliver measurable value to stakeholders.

Requirements

Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field, or equivalent combination of education and experience
Minimum of 7 years of progressive facilities management experience, with at least 3 years in a leadership role managing complex commercial properties
Demonstrated expertise in building systems including HVAC, electrical, plumbing, fire/life safety, and building automation systems
Proven track record of managing multi-million dollar budgets and delivering measurable cost savings while maintaining service excellence
Strong leadership and people management skills with experience hiring, training, developing, and retaining high-performing teams
Excellent client relationship management abilities with a service-oriented mindset and strong communication skills across all organizational levels
Comprehensive knowledge of local, state, and federal regulations governing commercial property operations, safety, and environmental compliance
Proficiency with computerized maintenance management systems (CMMS), MS Office Suite, and facilities management software platforms

Nice To Haves

Advanced degree (MBA, Master's in Facilities Management, or Engineering) or relevant professional certifications such as CFM, FMP, LEED AP, or PE
Experience managing Class A office buildings, corporate campuses, or multi-site portfolios exceeding 500,000 square feet
Background in sustainability initiatives, energy management programs, and green building operations with demonstrated results
Experience implementing innovative technologies such as IoT sensors, smart building platforms, or predictive maintenance solutions
Previous experience working in a corporate real estate services or third-party facilities management environment
Strong analytical skills with experience in data-driven decision making, performance metrics development, and continuous improvement methodologies

Responsibilities

Oversee all aspects of facilities operations including HVAC, electrical, plumbing, life safety systems, and building automation to ensure optimal performance and regulatory compliance
Lead, mentor, and develop a team of facilities professionals, fostering a culture of accountability, continuous improvement, and service excellence
Develop and manage annual operating budgets, capital improvement plans, and financial forecasts while identifying cost-saving opportunities without compromising service quality
Serve as the primary client liaison, building strong relationships through proactive communication, strategic planning sessions, and responsive problem-solving
Coordinate and oversee preventive maintenance programs, vendor contracts, and service agreements to maximize asset lifecycle and minimize downtime
Ensure compliance with all local, state, and federal regulations including building codes, safety standards, environmental requirements, and accessibility guidelines
Conduct regular property inspections, risk assessments, and performance evaluations to identify improvement opportunities and address issues proactively
Lead special projects including renovations, tenant improvements, system upgrades, and sustainability initiatives from conception through completion
Prepare comprehensive reports, presentations, and analytics that demonstrate operational performance, financial trends, and strategic recommendations