Senior Experience Strategist

Walmart•Bentonville, AR

2d•$90,000 - $180,000

About The Position

Sam’s Club is redefining how merchandising decisions are made—moving from traditional, product-centric models to agile, cross-functional squads focused on end-to-end solutions. As a Senior UX Designer – Merchant Tools, you will play a pivotal role in shaping the digital platforms merchants use to determine what to buy, how much to buy, where to place it, and how it gets to our clubs. This hands-on role is ideal for a designer who thrives at the intersection of UX, merchandising, and platform strategy. You’ll be a subject-matter expert on buy planning, pricing, and item setup—translating complex workflows and data into intuitive tools that empower merchants to move faster and make smarter decisions. Your work ensures our members have the right products at the right time.

Requirements

Senior-level UX experience designing complex enterprise or platform tools , ideally within retail, merchandising, supply chain, or other data-rich environments.
Demonstrated expertise in interaction design, prototyping, usability testing, and visual systems —comfortable taking projects from discovery to execution.
Strong domain curiosity or experience in merchandising , buy planning, pricing, assortment, and supplier/regional strategies.
A platform mindset , with the ability to design systems that excel individually and connect seamlessly across a broader product ecosystem.
Proven strength in collaborating cross-functionally with product managers, engineers, merchants, and business leaders.
A collaborative spirit —committed to breaking down silos, sharing knowledge, coordinating with the larger design team, and vocalizing both challenges and successes to foster a culture of transparency and partnership.
Ability to synthesize complexity into clear, usable experiences.
Confidence operating in ambiguity , anticipating risks, proposing solutions, and driving progress without perfect information.
Excellent communication and influence skills , connecting business goals, user needs, and design outcomes.
Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 3 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.
Option 2: 5 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.

Nice To Haves

Design certification (for example, IDEOU - Foundations in Design Thinking Certificate)
Driving product development in a user experience area
Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area
Related industry experience (for example, retail, supply chain, eCommerce, healthcare)
UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area
We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

Design Merchant-Facing Tools : Lead UX initiatives for core merchandising and replenishment platforms, including buy planning, pricing, item setup, and inventory with suppliers.
Translate Complexity Into Clarity : Partner directly with merchants to turn intricate merchandising and supply chain decisions into intuitive, actionable experiences.
Champion Cross-Functional Collaboration : Operate as an embedded member of product, engineering, data, and business squads—actively contributing from early ideation through delivery and iteration.
B reak Down Silos & Foster Teamwork: Collaborate closely with the broader design team to ensure shared vision, consistency, and design excellence across all merchant tools. Proactively coordinate with partners, vocalizing challenges, opportunities, and insights to facilitate alignment and knowledge-sharing between teams.
Build Scalable, Connected Solutions: Apply platform thinking to design systems and workflows that integrate across the Sam’s Club ecosystem—enabling reuse, flexibility, and long-term business agility.
Leverage Research & Data: Conduct and synthesize user research, behavioral analytics, competitor studies, and member insights to inform your design decisions and influence product strategy.
Influence Stakeholders with Clarity: Communicate complex ideas simply, align diverse partners, and build consensus in ambiguous, high-impact contexts.
Iterate Relentlessly: Prototype, test, and refine solutions to reduce friction, improve decision-making, and increase merchant efficiency and confidence.

Benefits

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
-Health benefits include medical, vision and dental coverage
-Financial benefits include 401(k), stock purchase and company-paid life insurance
-Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices .
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart .
The annual salary range for this position is $90,000.00 - $180,000.00 Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location).