Senior Experience Designer

Fanatics•New York, NY

About The Position

We are looking for a mid to a Sr. Experience Designer to lead design on our Gamification squad in the Fanatics App Team. The Fanatics App team is a subteam of Fan Ecosystem which is the group at Fanatics focusing on building the front door and foundation of fandom in our sports/entertainment ecosystem.

Requirements

You are data-informed rather than data-driven but interface well with teammates in data-driven roles.
You are a proactive systems thinker who is comfortable with taking the ambiguous and making it tangible by leveraging our experience development lifecycle and your lived experience as a designer.
5+ years of design experience creating and delivering products on a cross-functional team across a range of surfaces. Experience with entertainment/media products, and gamification is strongly preferred.
Bachelor’s degree in Design, Human-Computer Interaction, or a related field (or equivalent experience)
You have a strong portfolio that showcases your work, provides details of your role on projects, and shows examples of products and systems that you have developed from start to finish.
You are an excellent cross-functional partner. You understand frontend code, its limitations, and its capabilities at a high level, empowering you to collaborate well with engineers. You also have a degree of business literacy that empowers you to work effectively with your product partners.
You are curious and like to stay in tuned with the latest product development practices.
You are a teacher and like guiding others on best practices and latest techniques.
You are a proficient prototyper and make time to upskill yourself continuously on emergent tools and techniques, especially Figma.

Nice To Haves

experience conducting accessibility evaluations of components and/or page-level designs, excellent knowledge of accessibility guidelines (WCAG) and a track record of advocating for accessibility improvements and prioritization.
A genuine passion for sports and an understanding of sports fan culture is a significant plus.

Responsibilities

Drive design for gamified experiences in the Fanatics App
Create detailed user flows, wireframes, etc., communicating UX clearly to relevant teams.
Clearly articulate the rationale behind your design choices and field feedback from your peers and stakeholders.
Facilitate cross-functional collaboration efforts like workshops & design sprints to generate and evaluate creative solutions.
Write and maintain UX documentation including usage guidelines and best practices.
Capture and think through logical/implementable solutions for edge-cases and unhappy paths.
Provide prototypes/deliverables to describe interactions and motion, using Figma
Work with Product Managers and Software Engineers to discover, refine, develop, and ship features.
Prototype user experiences and work with your UX Research team to coordinate and run qualitative and quantitative studies.
Offer efficient iteration based on feedback from internal stakeholders and UX research study results.
Track the impact of your work via user feedback and data insights to help the team identify opportunities for continued iteration.
Maintain cohesion throughout the Fanatics App by attending design team studio hours and supporting the work of your fellow experience enthusiasts.