Senior Executive Assistant - Corporate Affairs & Communications
About The Position
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The American Express Corporate Affairs & Communications (CA&C) team is a strategic function that works to enhance and protect the continued strength of the American Express brand through public relations, social media and content, colleague communications and corporate social responsibility (CSR) initiatives. How will you make an impact in this role? The Executive Assistant will be a key member of the team, primarily supporting an Executive Vice President and two full-time vice presidents in CA&C, and aiding their teams as needed. We work on tight deadlines, with multiple partners and communications agencies, and our work is visible both to external audiences and to the broader enterprise. We are looking for someone who is detail oriented with a positive, can-do attitude. You are seasoned and experienced in handling a wide range of administrative-related tasks and can work independently through building positive relationships and being resourceful.
Requirements
- 5+ years experience in providing administrative support is required
- Ability to work well in a dynamic and fast-paced organization and manage multiple tasks and priorities
- Excellent written and verbal communication skills
- Ability to work effectively on a team, sometimes under pressure with accuracy, attention to detail, professionalism, and timely, direct follow-up
- Strong sense of integrity and ability to handle sensitive issues and maintain confidentiality
- Ability to proactively identify and resolve issues
- Ability to work with all levels of management, associates and external business contacts
- Strong computer skills, including Microsoft Outlook, WebEx, MS Office Suite (Word, Excel, PowerPoint)
Nice To Haves
- Thorough knowledge of American Express Company internal systems (e.g., Concur, Ariba, etc.)
Responsibilities
- Organizing and maintaining complex calendars using a high level of tact, influencing and integrity, including scheduling across multiple time zones
- Calendar management, including scheduling meetings with EC members and other senior leaders, colleagues, and external parties.
- Preparing, reviewing, and processing expense reports, and running expense report approvals, in line with company T&E policy and budget
- Assisting with timekeeping and payroll duties
- Fluency in American Express ARIBA and Concur
- Handling organization charts and team rosters
- Booking and coordinating travel arrangements including air and hotel bookings for both domestic and international business trips.
- Supporting team administration including job postings, on boarding for new hires, updating distribution lists, setting up group-wide team meetings, coordinating team real estate
- Processing of requisitions and other invoices, ordering supplies and handling ticket requests
- Coordinating logistics for internal meetings and events, including scheduling of conference rooms, catering and technology support as required
- Support special ad-hoc projects and initiatives as assigned
Benefits
- Competitive base salaries
- Bonus incentives
- 6%25 Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
