Senior Executive Assistant to the COO and CIO

Walker & Dunlop•Bethesda, MD

5d•$95,000 - $120,000•Hybrid

About The Position

The Senior Executive Assistant to the COO and CIO provides support to Walker & Dunlop’s Chief Operating Officer, Chief Information Officer, and Head of Special Assets. As a member of the Senior Management Department, this position is expected to collaborate effectively with other Executive Assistants and employees across the organization, while serving as a liaison with external business partners on behalf of each executive. This is a high-trust, high-visibility role requiring sound judgment, exceptional discretion, and the initiative to anticipate needs before they arise.

Requirements

Bachelor’s Degree strongly preferred.
Must have 10+ years of experience supporting executives in a corporate environment.
Willingness and ability to be available outside of standard business hours, including evenings, weekends, and holidays.
Demonstrated ability to manage competing priorities, maintain composure under pressure, and meet deadlines.
Impeccable attention to detail and follow-through, especially in scheduling, communications, and travel coordination.
High degree of discretion and professionalism in handling confidential information and sensitive matters.
Exceptional interpersonal and written communication skills.
Strong technical proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint); experience with Box and Workday is preferred.
Self-starter with a strong sense of ownership and accountability.
Flexible, team-oriented, and eager to pitch in beyond core responsibilities when needed.
Demonstrated sense of process ownership; high level of situational awareness.
Ability to show ownership of your work, take on challenges and acknowledge growth opportunities, and demonstrate patience when learning new processes.
Courtesy, respect, and thoughtfulness in teaming with colleagues and other stakeholders.

Nice To Haves

Financial services or professional services experience desired.

Responsibilities

Serve as a trusted partner to each executive, providing high-level, confidential support that optimizes time, advances strategic priorities, and drives business objectives.
Exercise sound judgment, proactive thinking, and a strong understanding of each executive’s goals, preferences, and working style to coordinate complex business activities, including travel, meetings, conferences, and department events.
Manage and optimize each executive’s calendar and schedule, ensuring effective time management through the prioritization of meetings, engagements, and critical deadlines, while proactively resolving scheduling conflicts and coordinating with key stakeholders.
Manage the preparation and submission of expense reports for each executive, ensuring compliance, accuracy, and timely completion.
Partner closely with other assistants and support staff to coordinate day-to-day activities, align logistics, and ensure seamless execution of special projects and initiatives.
Prepare, edit, and finalize a wide range of business materials, including correspondence, memos, presentations, reports, business plans, and other documents, ensuring accuracy, clarity, professionalism, and confidentiality.
Proofread and quality-check materials for spelling, grammar, formatting, and overall presentation, taking ownership of the quality of final deliverables and communications.
Provide real-time support for technology or communication tools for each executive as needed, coordinate with WDTech as appropriate.
Represent the executives with professionalism, discretion, and integrity in communications and interactions with employees, clients, vendors, guests, and other stakeholders.
Maintains superior organization of highly confidential business, personal paperwork and personnel records.
Communicate and problem-solve daily with teammates, clients, vendors, and other stakeholders, often in combination with travel.
Perform other duties as assigned.

Benefits

The opportunity to join one of Fortune Magazine’s Great Places to Work winners from 2015-2023
Comprehensive benefit options that have earned Walker & Dunlop the gold level of the 2025 Cigna Healthy Workforce Designation™
Up to 83% subsidized medical payroll deductions
Competitive dental and vision benefits
401(k) + match
Pre-tax transit and commuting benefits
A robust health and wellness program – earn cash rewards and gain access to resources that promote health, engagement, and balance
Paid maternity and parental leave, as well as other family paid leave programs
Company-paid life, short and long-term disability insurance
Health Savings Account and Healthcare and Dependent Care Flexible Spending
Career development opportunities
Empowerment and encouragement to give back – volunteer hours and donation matching