Senior Executive Assistant - Board & Investor Relations

BigCommerceAustin, TX
$38 - $64Hybrid

About The Position

Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce , Feedonomics , and Makeswift , we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you. The Senior Executive Assistant — Board & Investor Relations serves as a trusted partner to the Chief Financial Officer/Chief Operating Officer, SVP of Finance & Investor Relations and SVP, Operations and Intelligence with a specialized focus on Board of Directors liaison and Investor Relations coordination aligned to these executives. This role is much more than scheduling and logistics — it's about being the person your executives and board members rely on to keep things moving, anticipate what's coming, and make sure nothing falls through the cracks. The Senior Executive Assistant — Board & Investor Relations must be creative and thrive in a fast-paced, entrepreneurial, technology environment that is mission-driven, results-driven, and community oriented. The ideal individual exercises strong judgment in a variety of situations, brings expert communication and organizational skills, and operates with confidence and autonomy across competing priorities — including coordinating across global time zones as part of a worldwide team. This person takes full ownership of their work, follows through with consistency, and brings a positive, solutions-oriented energy to everything they do. You'll be joining a collaborative, high-performing global EA team that is genuinely invested in each other's success and growth. Based in our Austin office, this role sits at the center of a vibrant, energetic environment where being present and connected is a meaningful part of how great work gets done. Travel is not a regular requirement of this role but may occasionally be needed to support executive meetings, offsites, board-related activities, or other business needs.

Requirements

  • 5+ years of experience supporting C-suite executives, specifically within finance or legal functions in a high-growth environment.
  • Exceptional emotional intelligence and professional maturity; you handle sensitive board and investor information with absolute confidentiality.
  • A master of detail who can juggle competing priorities across multiple time zones without letting anything fall through the cracks.
  • Expert proficiency in Google Workspace (Calendar, Docs, Sheets) and modern tools like Slack, Zoom, and Navan.
  • Polished written and verbal skills, capable of interacting with board members, institutional investors, and senior leadership.
  • A self-starter who thrives in "builder" environments and prefers finding solutions over waiting for instructions.
  • Located in Austin, TX (hybrid schedule).

Nice To Haves

  • Direct experience supporting Board of Directors operations or Investor Relations in a public company.
  • Prior experience supporting a CFO or COO.
  • Knowledge of public company compliance cadences and corporate governance.
  • Experience using AI productivity tools (e.g., Claude, ChatGPT) to optimize administrative workflows.

Responsibilities

  • Serve as a high-level gatekeeper and partner to the CFO/COO and SVPs, managing complex global calendars and anticipating executive needs before they arise.
  • Lead end-to-end logistics for Board and committee meetings, including scheduling, agenda creation, and the secure distribution of materials.
  • Coordinate earnings cycles, investor roadshows, and outreach, ensuring all investor-facing materials are polished and delivered on time.
  • Architect complex domestic and international itineraries via Navan and oversee meticulous expense reconciliation and budget tracking.
  • Maintain the company data room and corporate records, ensuring all board and executive documentation is organized and audit-ready.
  • Own the planning for leadership offsites and onsite meetings, managing everything from vendor contracts to technical setup and action-item follow-up.
  • Draft, edit, and proofread highly confidential briefings and correspondence for internal and external stakeholders.
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