Senior Event Manager - Hilton Chicago

Hilton•Chicago, MI

8d•$73,000 - $78,000•Onsite

About The Position

The Hilton Chicago is excited to welcome a Senior Event Manager to the team to oversee and service large-scale groups for our iconic property! This is an incredible opportunity to create unforgettable experiences at one of Chicago’s most legendary hotels—home to the city’s largest event and meeting space. What will I be doing? As a Senior Event Manager, you would be responsible for executing written sales agreements for large-scale and complex full-service meetings, conventions and events and the successful execution of such events in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Requirements

4+ years of event management experience within a large-scale hotel (400+ rooms)
Proven experience forecasting room blocks and catering revenue for assigned groups
Strong creative problem-solving skills with the ability to handle last-minute event changes and client needs

Nice To Haves

Experience using Delphi FDC for event planning, group management, and revenue tracking (preferred)
Prior experience working in a unionized hotel environment and understanding union labor guidelines (preferred)

Responsibilities

Execute written sales agreements for large-scale and complex full-service meetings, conventions and events with more than 300 cumulative room nights
Negotiate terms and pricing of vendor partner agreements and service agreements with companies and organizations affiliated with group business
Maintain relationships among the customers, their representatives and the hotel to ensure full participation in servicing accounts
Initiate verbal and written communication with customers and hotel departments outlining details and specifics of the event including, but not limited to, payment structure, room block management, food and beverage, public room rental, exhibit hall fees, incremental and affiliate revenue streams, performance damages and master billing process
Partner with operations departments
Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counseling and evaluations and delivering recognition and reward
Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly

Benefits

The estimated annual salary for this role is between $73,000 and $78,000 and is based on applicable and specialized experience and location. This role also has the opportunity for quarterly team bonus incentive
Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S.
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits.
Hilton offers its eligible team members a comprehensive benefits package including\:
Medical Insurance Coverage – for you and your family
Best-in-Class Paid Time Off (PTO)
Complimentary Meals in the Team Member Restaurant
Complimentary Access to the Hotel Athletic Club
Go Hilton travel program\: 100 nights of discounted travel
Mental health resources including Employee Assistance Program, subject to eligibility
Parental leave to support new parent
401K plan and company match
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Continuing Education opportunities
Career growth and development
Recognition and rewards programs
Incentive Plan
Hilton offers a best-in market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company’s financial success.
The Plan includes a quarterly component worth 20% of bonus eligible earnings.
The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout