Senior Escrow Assistant
About The Position
Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do Now Hiring: Sr. Escrow Support Specialist (Hybrid - Glendale, CA) We are seeking a Senior Escrow Assistant level professional to support our operations in a back-office environment with a strong focus on audit, compliance, and regulatory processes, including DFPI, State Escheatment, and federal escrow compliance requirements. This role requires a detail-oriented individual with advanced escrow knowledge who can independently manage complex tasks while ensuring adherence to all regulatory standards.
Requirements
- High school diploma or equivalent
- 4+ years of directly related escrow experience
- Proficiency in handling more complex residential transactions
- Knowledge, Skills & Abilities
- Strong experience with escrow transactions and processes
- Excellent customer service and problem-solving skills
- Highly organized with strong attention to detail
- Proficient in Microsoft Office Suite
- Strong verbal and written communication skills
- Ability to analyze, compare, interpret, and process data accurately
- Professional demeanor with a positive, service-oriented attitude
- Working knowledge of company and/or client operating systems
Responsibilities
- Perform a broad range of administrative support duties requiring strong knowledge of escrow policies and practices
- Work independently to resolve diverse inquiries and issues
- Prepare transaction documents, including closing statements, settlement statements, wraps, assignments, and mobile home files
- Create, maintain, and track files, records, reports, and workflow
- Respond to inquiries, gather information, and ensure timely issue resolution
- Communicate effectively with all parties involved in transactions
- Provide guidance and support to less experienced team members
- Assist escrow offices with business development and customer service initiatives
- Perform other duties as assigned
Benefits
- Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
