Senior Epic Client Systems Administrator (Remote)

Beth Israel Lahey Health-posted 16 days ago
Full-time • Mid Level
Remote • Boston, MA
5,001-10,000 employees
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When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.The Sr. Epic Client Systems Administrator is the Subject Matter expert for all components of the Epic Client Systems and are responsible for the design, implementation, optimization and capacity planning. They also lead the Client Systems requirements gathering, design recommendation and implementation of new integrations utilizing interconnect/FHIR.Job Description:Primary Responsibilities:

  • Works with epic to design, implement and upgrade all Epic Client Systems to include the following: MyChart, MyChartMobile, CareLink, CareEveryWhere, Hyperspace Web, EPS, BLOB, Interconnect, WelcomeWeb, IVR, FIPS, BCA and BCAWEB.
  • Monitors SystemPulse and Epic SystemPulse Analytics to ensure the Client systems are Secure, stable, highly available and meeting the required system capacity needs.
  • Participates in off hours SU deployments and version upgrades as required.
  • Works with Applications teams, Epic TS and third party vendors as required to determine FHIR/Interconnect needs, the appropriate system design, testing and implementation.
  • Advises the Desktop Virtualization team on Hyperspace and Hyperdrive deployments to include providing input on design, assisting with troubleshooting issues and capacity planning.
  • Coordinates the validation and implementation of Branding/customizations for the MyChart, MyChartCC and Carelink portals.
  • Responsible for the design, build and implementation of both Kuiper and SystemPulse to support all Epic technical teams.
  • HS diploma or GED required.
  • 8 - 10 years of related work experience.
  • Advanced Technical computer skills as required for technical support specific to functional area and related systems.
  • Epic Client Systems Administrator.
  • Epic MyChart Administration or CareEveryWhere Administration.
  • Third party Certification such as Citrix.
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