Senior Enterprise Applications Manager, Supply Chain

Roku • New York, NY

1d • $200,000 - $212,000 • Hybrid

About The Position

Reporting to the Senior Manager of Enterprise Applications, the Supply Chain Management (SCM) Enterprise Application Manager will play a crucial role in implementing, configuring, and managing Roku’s supply chain technology platforms on an ongoing basis. We are seeking a seasoned professional with extensive expertise in supply chain systems and business process optimization. In this role, you will partner closely with cross-functional teams, including Operations, Logistics, Inventory Management, Order Administration, and Accounting, to drive operational excellence and ensure seamless integration across the supply chain ecosystem. As a senior contributor, you will be entrusted with high-impact responsibilities, including ensuring that our platforms meet evolving business needs while upholding compliance, data integrity, and security standards. This is a unique opportunity to influence the scalability and efficiency of Roku’s global supply chain in a fast-paced, high-growth environment, with a focus on maintaining data integrity and adhering to security standards.

Requirements

• A seasoned Supply Chain expert with a minimum of 7 years of experience working with ERP systems and high-volume order and fulfillment processing.
• Experience with the entire supply chain process, including procurement, order management, inventory management, warehousing, logistics, demand planning, and distribution.
• Strong bias for action with the ability to organize, communicate status, and timelines. We operate in a highly competitive market, and speed to deliver is essential. You should thrive in a fast-paced environment and be capable of anticipating and meeting ever-increasing business demands.
• An effective communicator with the ability to educate at all levels of the organization to ensure alignment on strategy and priorities.
• Successfully developed or implemented at least one AI-based automation, preferably in a supply chain context (e.g., automated demand forecasting, invoice processing using OCR/ML, exception handling, supplier risk scoring, or predictive maintenance).
• Ability to identify automation opportunities and partner with technical teams to design, test, and deploy AI-driven solutions.
• Education: Bachelor’s degree in Business, Supply Chain Management, Industrial Engineering, Computer Science, or a related field
• You are execution-focused and would develop a reputation for consistently delivering projects on time.
• AI literacy and curiosity. You have either 1) tried Gen AI in your previous work or outside of work, or 2) are curious about Gen AI and have explored it.

Responsibilities

• Study current supply chain processes, identify inefficiencies, and recommend improvements to optimize operations.
• Collaborate with stakeholders and Product Management to manage and prioritize user requests, document requirements, drive development, and ensure the successful delivery of projects aligned with timelines and budgets.
• Architect, design, and deliver an integrated supply chain planning system by leveraging NetSuite.
• Overcommunicate to ensure transparency with stakeholders on scope, status, and timing.
• Identify areas for automating capabilities, scaling functionality for high-volume processing, and maximizing functional and technical capabilities to reduce manual processes.
• Serve as subject matter expert for NetSuite, managing system configurations, upgrades, and integrations.
• Serve primarily as Supply Chain go-to Applications Manager, responsible for the Scope, design, and delivery of technology releases and roadmap, and identify opportunities to leverage new features and functionality to improve business processes.
• Lead integration with third-party systems, Transport Management system, EDI partners, & Manufacturers,
• Partner with security and compliance teams to ensure the platform meets compliance, security, and audit requirements.

Benefits

• This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
• Our comprehensive benefits include global access to mental health and financial wellness support and resources.
• Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension).
• Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level