Senior Enterprise Applications Manager, Supply Chain
About The Position
Teamwork makes the stream work. Roku is changing how the world watches TV Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers. From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines. About the role Reporting to the Senior Manager of Enterprise Applications, the Supply Chain Management (SCM) Enterprise Application Manager will play a crucial role in implementing, configuring, and managing Roku’s supply chain technology platforms on an ongoing basis. We are seeking a seasoned professional with extensive expertise in supply chain systems and business process optimization. In this role, you will partner closely with cross-functional teams, including Operations, Logistics, Inventory Management, Order Administration, and Accounting, to drive operational excellence and ensure seamless integration across the supply chain ecosystem. As a senior contributor, you will be entrusted with high-impact responsibilities, including ensuring that our platforms meet evolving business needs while upholding compliance, data integrity, and security standards. This is a unique opportunity to influence the scalability and efficiency of Roku’s global supply chain in a fast-paced, high-growth environment, with a focus on maintaining data integrity and adhering to security standards.
Requirements
- A seasoned Supply Chain expert with a minimum of 7 years of experience working with ERP systems and high-volume order and fulfillment processing.
- Experience with the entire supply chain process, including procurement, order management, inventory management, warehousing, logistics, demand planning, and distribution.
- Strong bias for action with the ability to organize, communicate status, and timelines.
- We operate in a highly competitive market, and speed to deliver is essential. You should thrive in a fast-paced environment and be capable of anticipating and meeting ever-increasing business demands.
- An effective communicator with the ability to educate at all levels of the organization to ensure alignment on strategy and priorities.
- You are execution-focused and would develop a reputation for consistently delivering projects on time.
- AI literacy and curiosity. You have either 1) tried Gen AI in your previous work or outside of work, or 2) are curious about Gen AI and have explored it.
Nice To Haves
- Successfully developed or implemented at least one AI-based automation, preferably in a supply chain context (e.g., automated demand forecasting, invoice processing using OCR/ML, exception handling, supplier risk scoring, or predictive maintenance).
- Ability to identify automation opportunities and partner with technical teams to design, test, and deploy AI-driven solutions.
Responsibilities
- Study current supply chain processes, identify inefficiencies, and recommend improvements to optimize operations.
- Collaborate with stakeholders and Product Management to manage and prioritize user requests, document requirements, drive development, and ensure the successful delivery of projects aligned with timelines and budgets.
- Architect, design, and deliver an integrated supply chain planning system by leveraging NetSuite.
- Overcommunicate to ensure transparency with stakeholders on scope, status, and timing.
- Identify areas for automating capabilities, scaling functionality for high-volume processing, and maximizing functional and technical capabilities to reduce manual processes.
- Serve as subject matter expert for NetSuite, managing system configurations, upgrades, and integrations.
- Serve primarily as Supply Chain go-to Applications Manager, responsible for the Scope, design, and delivery of technology releases and roadmap, and identify opportunities to leverage new features and functionality to improve business processes.
- Lead integration with third-party systems, Transport Management system, EDI partners, & Manufacturers, Partner with security and compliance teams to ensure the platform meets compliance, security, and audit requirements.
Benefits
- health insurance
- equity awards
- life insurance
- disability benefits
- parental leave
- wellness benefits
- paid time off
- global access to mental health and financial wellness support and resources
- healthcare (medical, dental, and vision)
- accident
- commuter
- retirement options (401(k)/pension)
- employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
